HVAC Service Coordinator

4 days ago


Cumming, Iowa, United States Andy Lewis Heating and Air, LLC Full time
Job Summary

This is an exciting opportunity to join Andy Lewis Heating and Air, LLC as a full-time HVAC Customer Service Representative. We are looking for a highly skilled individual who can provide top-notch customer service and support our team of technicians.

Key Responsibilities
  • Routinely communicate with customers via phone, email, and online chat to resolve issues and answer questions in a timely manner.
  • Maintain accurate records of customer interactions, including inquiries, requests, and comments.
  • Support our technicians by providing information on products and services, and ensuring that they have the necessary tools and resources to complete their jobs effectively.
  • Work closely with our sales team to promote new and existing services to customers.

Requirements

  • High school diploma or equivalent required; knowledge of HVAC terminology a plus.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficient computer skills, including Microsoft Office and Outlook, as well as the ability to learn new software quickly.

Compensation

The estimated salary for this position is up to $50,000 annually, depending on experience.



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