HVAC Service Coordinator
4 days ago
This is an exciting opportunity to join Andy Lewis Heating and Air, LLC as a full-time HVAC Customer Service Representative. We are looking for a highly skilled individual who can provide top-notch customer service and support our team of technicians.
Key Responsibilities- Routinely communicate with customers via phone, email, and online chat to resolve issues and answer questions in a timely manner.
- Maintain accurate records of customer interactions, including inquiries, requests, and comments.
- Support our technicians by providing information on products and services, and ensuring that they have the necessary tools and resources to complete their jobs effectively.
- Work closely with our sales team to promote new and existing services to customers.
Requirements
- High school diploma or equivalent required; knowledge of HVAC terminology a plus.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- Proficient computer skills, including Microsoft Office and Outlook, as well as the ability to learn new software quickly.
Compensation
The estimated salary for this position is up to $50,000 annually, depending on experience.
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