Guest Services Coordinator

3 days ago


Cumming, Iowa, United States Hampton Inn Cumming, GA Full time

We are seeking a skilled and courteous guest services coordinator to join our front desk team at the Hampton Inn Cumming, GA.

Your primary responsibilities will include welcoming guests, managing accounts, responding to inquiries, and addressing guest concerns to ensure we consistently deliver exceptional service.

Main Duties:
  • Address customer complaints and concerns in a professional manner
  • Verify accuracy and completeness of hotel guest account information
  • Process check-in and check-out procedures, distribute keys and room assignments, and collect payment information
  • Manage room bookings, answer guest inquiries, and fulfill special requests
  • Collaborate with the housekeeping department to guarantee guest rooms are clean and ready for occupancy

The salary range for this position is between $14-$16 hourly.



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