Hotel Food and Beverage Professional

2 days ago


Cleveland, Ohio, United States 6H Management LLC Full time
Fidelity Hotel: A Unique Dining Experience

Fidelity Hotel is an adaptive reuse project located in the historic Baker Building in Cleveland. Our hotel features a full-service restaurant, bar, event & meeting spaces, and a private dining room. We are proud to offer a unique dining experience that reflects the city's soul and creativity.

As a PM Server, You Will:
* Provide exceptional service to our guests, ensuring a memorable and enjoyable dining experience
* Maintain product knowledge to inform guests of daily specials, answer questions about menu items, and make recommendations upon request
* Work closely with our kitchen team to ensure efficient service and high-quality food presentation
* Utilize your expertise to describe and recommend wine and specialty beverages to guests
* Ensure immediate response is given to guest comments and concerns; inform immediate supervisor and apply corrective measures when necessary

Requirements:
* 6+ months of related experience in the hospitality industry
* State-issued food handling + beverage certifications as required
* Ability to speak, read, write, and understand the primary language(s) of the workplace
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
* Ability to navigate and operate computer and Point of Sale (POS) systems
* Ability to apply concepts of math including addition, subtraction, multiplication, and division

Benefits:
We offer a competitive salary and benefits package, including up to 3 weeks paid time off annually, 50% off discount at most New Waterloo restaurants, health, vision + dental benefits, 401K matching, paid holidays, volunteer pay, tuition reimbursement, referral bonuses, and discounts at our shops, hotels + local partnerships.

About Us:
New Waterloo is a community-centric independent hospitality company based in Austin, Texas. We use our platform to intentionally empower and get behind the choices of our people and communities - creating environments that sustain lasting social impact. Our team of hospitality experts provides the resources, talent, passion, and collaboration necessary to foster thoughtful places and thriving businesses.

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