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Snap Sales Lead

2 months ago

MagstattleBas, Grand Est, United States ADI Global Full time

About the Role:

ADI Global Distribution is seeking a highly motivated and experienced AV Sales Lead to join our team. As a key member of our sales team, you will be responsible for increasing market share, uncovering new opportunities, and driving solutions with our AV partners (customers) that result in long-term customer relationships.

The ideal candidate will be comfortable working in a fast-paced environment with a customer-first approach. This role requires consultative selling, design assistance, multitasking, and forward thinking. The successful candidate will be able to leverage internal tools, market intelligence, and field/local input to identify key areas of growth, brand opportunities, and customer needs.

Key Responsibilities:

  • Provide best-in-class customer service and support to our AV partners
  • Increase AV sales in local markets through wallet share and new account acquisition
  • Meet and exceed revenue, gross margin, and exclusive brand goals
  • Leverage internal tools and market intelligence to identify key areas of growth and customer needs
  • Create and manage customer profiles to illustrate opportunities and success
  • Use CRM and ERPs to track efforts, including revenue, supplier/category opportunities, and activities
  • Strengthen current customer relationships through proactive call-out campaigns, educating customers, and providing overall AV guidance and solutions
  • Create and/or develop relationships with suppliers and supplier representatives
  • Implement customer trainings to drive sales growth
  • Assist the Branch Manager in coordinating A/V and Smart Home branch events, counter days, etc. with vendors or reps
  • Complete and report on all aspects of AV branch merchandising and oversight
  • Provide market intelligence and guidance to manager
  • Demonstrate value-based benefits of solutions
  • Assist customers with warranties, manufacturing specifications, care and maintenance of product, and delivery options as part of the sales process
  • Serve as the go-to AV expert, staying up to date with the latest product updates and new releases

Requirements:

  • High School Diploma or equivalent
  • 3+ years sales and/or customer service experience
  • Residential AV knowledge/experience
  • Smart Home experience preferred
  • Audio distribution, video distribution, lighting control, home automation
  • Knowledge of advanced networking
  • Familiar with and able to program control systems including: RTI, Control4, Savant, Creston, Lutron, Holm, etc.
  • Ability to multi-task

What We Offer:

  • Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401k participation from Day 1
  • 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3
  • 12 paid holidays each year
  • Four weeks parental leave without using vacation time
  • Employee discounts on company products and other retail/service providers
  • Monday to Friday working hours - no weekends
  • Opportunity to progress within a global business

Job Type: Full-time

Work Location: In person