Snap AV Sales Lead
2 weeks ago
Resideo is seeking a highly motivated and experienced AV Sales Lead to join our team. As a key member of our sales team, you will be responsible for increasing market share, uncovering new opportunities, and driving solutions with our AV partners (customers) that result in long-term customer relationships.
Key Responsibilities:- Provide best-in-class customer service and support to our AV customers.
- Increase AV sales in local markets through wallet share and new account acquisition.
- Meet and exceed revenue, gross margin, and exclusive brand goals.
- Strengthen current customer relationships through proactive call-out campaigns, educating customers, and providing overall AV guidance and solutions.
- Create and/or develop relationships with suppliers and supplier representatives.
- Implement customer trainings to drive sales growth.
- Assist the Branch Manager in coordinating A/V and Smart Home branch events, counter days, etc. with vendors or reps.
- Complete and report on all aspects of AV branch merchandising and oversight.
- Provide market intelligence and guidance to manager.
- Demonstrate value-based benefits of solutions.
- Assist customers with warranties, manufacturing specifications, care and maintenance of product, and delivery options as part of the sales process.
- Serve as the go-to AV expert, staying up to date with the latest product updates and new releases.
- 3+ years of sales and/or customer service experience.
- Residential AV knowledge/experience, including Smart Home experience.
- Familiarity with and ability to program control systems, including RTI, Control4, Savant, Creston, Lutron, Holm, etc.
- Medical, Dental, Vision, Commuter Benefit, Pet Insurance, and 401k participation from Day 1.
- 2 weeks' accrued vacation time in years 1 and 2, and 3 weeks starting in year 3.
- 12 paid holidays each year.
- Four weeks parental leave without using vacation time.
- Employee discounts on company products and other retail/service providers.
- Monday to Friday working hours - no weekends.
- Opportunity to progress within a global business.
We are an equal opportunity employer and welcome applications from diverse candidates. For more information on our recruitment process, please refer to our Recruitment Privacy Notice.
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