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Business Operations Manager

2 months ago


Janesville Wisconsin, United States Mercyhealth Full time
Job Summary

We are seeking a highly skilled Business Operations Manager to join our team at Mercyhealth. The successful candidate will be responsible for managing and supervising the business operations of the Cardiac Service Line, ensuring consistent quality services across the organization.

Key Responsibilities
  • Coordinate and administer the performance improvement process related to all business processes, including the production of new indicators, data collection, and dashboard updates.
  • Manage and direct strategic initiatives to drive business growth and improvement.
  • Assist with budgeting, including obtaining quotes for capital equipment and planning for staffing needs.
  • Review monthly financial reports to identify areas for improvement and investigate discrepancies.
  • Review productivity reports and make recommendations to meet AOI targets for system laboratories.
  • Assist with system-wide standardization to maximize efficiencies.
  • Assess and promote efficient utilization of systems, personnel, and equipment.
  • Serve on departmental and interdepartmental committees, including the Lab Billing Committee, Laboratory Management and Leadership Groups, Value Analysis Team, Laboratory Budget Group, and Labor Committee.
  • Assist with billing issues, including reviewing requests for waivers and crediting of charges.
Requirements
  • Bachelor's degree in a relevant field.
  • MHA or MBA preferred.
  • Experience in managing clinical business operations and/or clinical supply chain preferred.
  • Ability to follow written and oral instructions.
Work Environment

The noise level in the work environment is usually moderate. Occupational exposure is categorized as Category B.