Restaurant Floor Manager

3 weeks ago


Riva MD USA, United States Mike's CrabHouse Full time
Job Overview

Mike\u0027s CrabHouse is seeking a skilled Restaurant Floor Manager to join our team. As a key member of our management team, you will be responsible for ensuring seamless service delivery and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Lead and manage a team of floor staff to deliver exceptional customer service and maintain a clean and safe dining environment.
  • Develop and implement strategies to improve service efficiency and productivity.
  • Monitor and control labor costs, inventory, and supplies.
  • Collaborate with the kitchen team to ensure timely and accurate food delivery.
  • Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • 2+ years of experience in a restaurant management role.
  • Proven track record of improving service quality and increasing customer satisfaction.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
What We Offer
  • Competitive hourly rate of $26.00.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Shift Information
  • Day and night shifts available.
  • Weekends and holidays required.


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