Financial Assistance Coordinator

4 weeks ago


Mount Carmel, Illinois, United States Wabash General Hospital District Full time
Job Summary

Wabash General Hospital District seeks a skilled Financial Assistance Representative to join our team. This role is responsible for assisting patients in obtaining financial assistance to cover medical expenses.

Key Responsibilities
  • Evaluate patient eligibility for financial assistance programs, including Medicaid and government subsidies.
  • Guide patients through the application process and maintain accurate records of all transactions and assistance provided.
  • Collaborate with the billing department and external assistance programs to ensure financial support is maximized for qualifying patients.
  • Screen patients for financial assistance eligibility based on hospital/physician office criteria and government regulations.
  • Coordinate with Medicaid and other public programs to facilitate patient enrollment.
  • Review financial assistance applications and follow up with patients for additional information when needed.
  • Conduct patient interviews to assess their financial situation and create payment plans based on their financial capacity.
  • Maintain accurate and up-to-date records of financial assistance applications and approvals.
  • Document all communication with patients regarding financial assistance.
  • Prepare reports for the financial assistance reporting requirements.
Requirements
  • High school diploma is required.
  • Associate's or Bachelor's Degree in Finance, Accounting, Business Administration, or a related field is preferred.
  • Previous experience in financial counseling, medical billing, or customer service in a healthcare setting is highly preferred.
Skills
  • Strong communication and interpersonal skills to work effectively with patients and healthcare staff.
  • Proficiency in patient accounting systems.
  • Ability to work in a fast-paced environment.
  • Attention to detail and the ability to handle sensitive information with confidentiality.

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