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Banking Professional

2 months ago

Mount Carroll, Illinois, United States Triumph Financial Full time
Job Description

As a Teller at Triumph Financial, you will play a vital role in providing exceptional customer service and facilitating accurate financial transactions. Your primary responsibilities will include profiling new and existing customers, suggesting tailored products and services, and contributing to the development and retention of customer relationships.

Key Responsibilities:
  • Provide prompt and accurate financial transactions in accordance with the Bank's policies and procedures.
  • Contribute to the development and retention of customer relationships by providing exceptional customer service and identifying appropriate cross-sell opportunities.
  • Profile new and existing customers, suggesting tailored products and services.
  • Assist with Stop Payments, Debit Card Orders, and other transactions.
  • Take initiative to resolve customer issues and provide prompt feedback.
  • Help maintain customer goodwill and contribute to branch goals.
  • Professionally refer customers to various bank departments.
  • Safeguard customer information, adhere to regulations, and maintain security.
  • Process transactions while maintaining accurate records.
Requirements:
  • A high school diploma or GED.
  • At least 18 years old.
  • Preferably six to twelve months of bank teller experience.
  • Customer service, sales, or cross-selling experience is desired.

Triumph Financial, Inc. and its subsidiaries are equal opportunity employers and offer a comprehensive benefits package, including medical, dental, vision, paid time off, and 401(k) matching.