Ropes Course Attendant
5 days ago
We are seeking a highly motivated and safety-conscious individual to join our team as a Ropes Course Attendant at Great Wolf Lodge. As a key member of our adventure park team, you will be responsible for ensuring the safety and satisfaction of our guests while they navigate our ropes course.
Key Responsibilities:
- Register guests and process orders in a timely and efficient manner
- Provide education and guidance on the ropes course experience, proper technique, and safety guidelines
- Supply and outfit participants with correct safety equipment, making adjustments as needed
- Inspect safety equipment to ensure proper function and identify any potential issues
- Assess and respond to emergency situations, providing assistance and support as needed
- Ensure daily operations adhere to operating procedure guidelines and maintain a clean and safe environment
- Provide exceptional customer service and engage in suggestive selling to enhance the guest experience
- Assist with merchandising functions, including display and store design, inventory receiving, and merchandise pricing
- Perform cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
Requirements:
- Must be 18 years or older
- Some High School education or equivalent
- Comfortable working at heights of 30 feet or more for extended periods
- Flexibility regarding scheduling based on business demands
- Basic math skills and ability to add, subtract, multiply, and divide
- Proven customer service skills and communication skills
- Successful completion of a criminal background check and drug screen
Equal Opportunity Employer: Great Wolf Lodge is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.
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