Customer Service Representative

3 weeks ago


Centreville, Maryland, United States Food Lion Full time
Customer Lead Job Description

Job Summary: We are seeking a Customer Lead to provide exceptional customer service and create a positive shopping experience for our customers.

Key Responsibilities:

  • Provide prompt, accurate, and friendly service to customers
  • Greet each customer and use their name whenever possible
  • Unload customers' groceries from cart to belt and group cold items together
  • Check the bottom of every cart and under all baby seats for items before completing an order
  • Follow correct bagging procedures and scan customers' order
  • Handle payment transactions and maintain accurate cash control
  • Identify customers needing assistance and offer to take their order to their car
  • Maintain a neat and clean appearance and adhere to the Food Lion dress code
  • Retrieve shopping carts from the parking lot and cart corrals
  • Ensure the work station and front-end area are clean and organized

Requirements:

  • Courteous and helpful attitude
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Basic math skills

What We Offer:

  • A competitive hourly rate
  • A fun and dynamic work environment
  • Opportunities for advancement


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