Sales Representative

7 days ago


Cincinnati, Ohio, United States Massage Envy Full time
Empowering Client Care

A passionate individual with excellent interpersonal skills and a strong understanding of total body care is required to join our team at Massage Envy Kenwood. As a Sales & Customer Service Associate, you will be responsible for providing exceptional customer service, promoting the value of Total Body Care, and helping clients feel valued and understood.

With a competitive salary of $14++/hour, plus bonuses and commissions, this role offers a unique opportunity to grow and retain a client base while working in a dynamic environment.

Key Responsibilities:

  • Provide outstanding customer service and support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions.
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations.
  • Help grow and retain a client base both in-person and through phone/email outreach.

Requirements:

  • High school diploma (or equivalent) and previous retail or sales experience (preferred).
  • Critical thinking, excellent math and computer skills, and the ability to multitask.
  • Great people skills and the ability to establish positive relationships with guests.
  • Supporters of total body care with a general knowledge of massage and skin care services.


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