Regional Technology Specialist

3 weeks ago

Jacksonville, Florida, United States J&J Family of Companies Full time

Job Summary

We are seeking a highly skilled Regional Technology Specialist to join our team at Biosense Webster, Inc. in Jacksonville, FL. As a key member of our US Field Sales & Service group, you will report to a New Technology Manager and partner closely with Regional Business Directors and Territory Managers.

Key Responsibilities

  • Assess and increase clinical competency development for the assigned workgroup's field organization, identifying internal or external resources to fill training gaps and monitor/track improvement to a level of certification and beyond.
  • Launch new technologies and achieve geographically aligned business objectives, serving as a strategic partner to implement emerging education related to new technologies, organizational directives, and to quantifiably improve workgroup clinical competence.
  • Provide technical and clinical product support to Electrophysiology (EP) physicians and laboratory staff for BWI diagnostic and therapeutic catheters and systems, enabling practitioners to perform advanced cardiac ablation procedures.
  • Build and maintain mutually beneficial relationships with physicians, EP laboratory staff, and other stakeholders to identify and foster interest in new products or product indications, growing and developing the company's product and technology utilization.
  • Partner with Territory Managers, Field Service Engineers, and Field Management to ensure alignment and coordination of activities to meet business objectives.
  • Work in coordination with the NTM and Global Education & Training team to accurately assess the clinical skills of assigned BWI clinical team members and establish a prioritized clinical development plan leading to continual growth and business goal attainment.
  • Facilitate the development of the assigned BWI clinical team members to meet the requirements of the certification and ongoing clinical development process.
  • Develop and execute a workgroup-wide certification plan that brings 100% of the group to the targeted level, accurately assessing the clinical skills of assigned per diem clinical support and managing them through the per diem certification process.
  • Measure and be accountable to quantifiable learning and growth in their assigned workgroup.

Requirements

  • A minimum of a Bachelor's degree or 5 years of relevant professional work experience.
  • Excellent oral and written communication skills, as well as solid organizational and time management abilities.
  • A valid driver's license issued in the United States.
  • Willingness and ability to travel up to 70% overnight locally, regionally, and nationally.

Preferred Qualifications

  • Certification in cardiology technology (e.g., IBHRE, RCES), for EP and clinical experience.
  • Managerial/supervisory experience.
  • Strong computer skills, including proficiency with the Microsoft Office products.

About Us

Biosense Webster, Inc. is a leading developer and manufacturer of innovative medical devices for the treatment of cardiac arrhythmias. We are part of the J&J Family of Companies, a global leader in the healthcare industry.

Why Join Us

As a Regional Technology Specialist at Biosense Webster, Inc., you will have the opportunity to work with a talented team of professionals who are passionate about delivering high-quality products and services to our customers. You will be responsible for driving business growth and development, while also contributing to the success of our company.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about technology and healthcare, we encourage you to apply for this exciting opportunity.

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