Food Service Attendant
2 weeks ago
Key Responsibilities:
- Deliver exceptional service to all residents.
- Address and resolve any concerns swiftly.
- Accurately record and relay residents' meal selections.
- Utilize proper techniques for serving and clearing dining areas.
- Prepare dining tables for upcoming meals, including special occasions.
- Adhere to all policies and guidelines set forth by The Highlands At Wyomissing.
- Understand and communicate all relevant information shared during pre-meal briefings, including special menu offerings.
- Complete all assigned opening and closing tasks while following sanitation protocols.
- Maintain awareness of the work schedule and fulfill assigned hours and shifts.
- Utilize personal identification for clocking in and out accurately.
- Comply with attendance policies, minimizing absenteeism, and follow proper procedures for shift changes with management approval.
- Notify supervisors promptly of any scheduling discrepancies.
- Keep team members informed of any updates regarding work assignments or policies.
- Engage in open and honest communication with colleagues and supervisors.
- Safeguard confidential information and refrain from sharing it with unauthorized individuals.
- Actively listen to feedback from supervisors, residents, and peers.
- Participate in mandatory training sessions and complete all required in-service education.
Additional Responsibilities:
- Provide assistance in the Dining Health Services areas as needed.
Work Schedule and Expectations:
- This role is part-time or on an as-needed basis within a healthcare environment that operates continuously throughout the year. Flexibility for rotating shifts, including weekends, holidays, and inclement weather, is essential.
Qualifications:
- High School Diploma or GED (required or in progress for high school students).
- Experience working with the senior community is preferred.
- Previous experience in waitstaff or kitchen roles is advantageous.
Certifications:
- SERV Safe Certification is preferred.
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