Food Service Attendant

2 weeks ago


Reading, Pennsylvania, United States The Highlands At Wyomissing Full time

Key Responsibilities:

  • Deliver exceptional service to all residents.
  • Address and resolve any concerns swiftly.
  • Accurately record and relay residents' meal selections.
  • Utilize proper techniques for serving and clearing dining areas.
  • Prepare dining tables for upcoming meals, including special occasions.
  • Adhere to all policies and guidelines set forth by The Highlands At Wyomissing.
  • Understand and communicate all relevant information shared during pre-meal briefings, including special menu offerings.
  • Complete all assigned opening and closing tasks while following sanitation protocols.
  • Maintain awareness of the work schedule and fulfill assigned hours and shifts.
  • Utilize personal identification for clocking in and out accurately.
  • Comply with attendance policies, minimizing absenteeism, and follow proper procedures for shift changes with management approval.
  • Notify supervisors promptly of any scheduling discrepancies.
  • Keep team members informed of any updates regarding work assignments or policies.
  • Engage in open and honest communication with colleagues and supervisors.
  • Safeguard confidential information and refrain from sharing it with unauthorized individuals.
  • Actively listen to feedback from supervisors, residents, and peers.
  • Participate in mandatory training sessions and complete all required in-service education.

Additional Responsibilities:

  • Provide assistance in the Dining Health Services areas as needed.

Work Schedule and Expectations:

  • This role is part-time or on an as-needed basis within a healthcare environment that operates continuously throughout the year. Flexibility for rotating shifts, including weekends, holidays, and inclement weather, is essential.

Qualifications:

  • High School Diploma or GED (required or in progress for high school students).
  • Experience working with the senior community is preferred.
  • Previous experience in waitstaff or kitchen roles is advantageous.

Certifications:

  • SERV Safe Certification is preferred.


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