Customer Service Representative

1 week ago


Mount Holly, North Carolina, United States Katherine Patrick - State Farm Agent Full time
Job OverviewAs a customer-focused team member with Katherine Patrick State Farm, you will play a key role in delivering exceptional client experiences that drive the growth of our successful insurance agency. Your attention to detail, excellent communication skills, and passion for helping others make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of our community members.

We are seeking a dedicated and empathetic individual who is committed to providing prompt, accurate, and friendly customer service. If you are a team player with a customer-centric approach, we encourage you to apply.

**Key Responsibilities:**
  • Establish and maintain strong customer relationships.
  • Provide exceptional customer service, including responding to inquiries and resolving issues.
  • Use a customer-focused approach to educate customers about insurance options.
  • Collaborate with other team members to meet customer needs and promote business growth.
**Requirements:**
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Proactive problem-solving skills and a customer-centric approach.
**Benefits:**
  • Competitive hourly pay and commission/bonus structure.
  • Opportunities for career growth and advancement within our agency.
  • Paid time off and valuable career-building experience.


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