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Customer Service Representative

1 month ago


Rocky Mount, North Carolina, United States GC Services Full time
Customer Service Representative Opportunity

We are seeking a highly skilled Customer Service Representative to join our team. As a Bilingual English/Spanish speaker, you will be the first point of contact for our customers, providing assistance and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Process credit card payments over the phone or via our online platform.
  • Provide excellent customer care and assist with any customer issues.
  • Document all phone calls and actions in our database.
  • Perform opening and closing duties of our Storefront lobby.

Requirements:

  • 18 years or older.
  • High School Diploma or GED.
  • Ability to remain engaged on the phone and in person throughout the entirety of your shift.
  • Superb attendance and computer technology savviness.

What We Offer:

  • Paid training.
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Employee discounts.
  • Full-time, non-seasonal position with career advancement opportunities.

Language Differential: Up to $1.00/hour in addition to base wage.

Salary Range: Up to $19.00/hour, determined by scope of responsibility, experience, location, and other job-related factors.