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Customer Service Representative
1 month ago
We are seeking a highly skilled Customer Service Representative to join our team. As a Bilingual English/Spanish speaker, you will be the first point of contact for our customers, providing assistance and resolving issues in a timely and professional manner.
Key Responsibilities:
- Process credit card payments over the phone or via our online platform.
- Provide excellent customer care and assist with any customer issues.
- Document all phone calls and actions in our database.
- Perform opening and closing duties of our Storefront lobby.
Requirements:
- 18 years or older.
- High School Diploma or GED.
- Ability to remain engaged on the phone and in person throughout the entirety of your shift.
- Superb attendance and computer technology savviness.
What We Offer:
- Paid training.
- Medical, dental, and vision insurance.
- Paid time off.
- Employee discounts.
- Full-time, non-seasonal position with career advancement opportunities.
Language Differential: Up to $1.00/hour in addition to base wage.
Salary Range: Up to $19.00/hour, determined by scope of responsibility, experience, location, and other job-related factors.