Distinguished Restoration Operations Specialist

1 week ago


Queens, New York, United States SERVPRO Full time

Company Overview


SERVPRO is a leading provider of disaster restoration and cleaning services, dedicated to helping customers recover from unexpected events. With nearly 2,000 franchises across the country, we offer a wide range of career opportunities for self-motivated individuals.



Compensation


The successful candidate can expect a competitive salary ranging from $90,000 to $125,000 per year, depending on experience and qualifications.



Job Description


This critical role involves overseeing all aspects of assigned restoration projects and teams, ensuring operational excellence and exceptional customer service. Key responsibilities include:



  • Developing accurate project scopes and estimates using proprietary software
  • Negotiating customer and client approval of project scope and estimate
  • Scheduling and coordinating crews and resources to deliver timely service
  • Reviewing job site documentation to ensure proper billing and client requirements
  • Maintaining effective communication with customers, teammates, vendors, and insurance representatives
  • Managing production expenses, including equipment, vehicles, and materials


Required Skills and Qualifications


To excel in this position, candidates should possess:



  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification (preferred)


Benefits


SERVPRO offers a comprehensive benefits package, including:



  • Company vehicle
  • Company uniform
  • PTO and paid holidays


Additional Opportunities


This role also provides opportunities for professional growth and development, including participation in recruiting, hiring, and training restoration teammates.



About SERVPRO


We are committed to making a positive difference in people's lives by providing an industry-leading level of service. If you are a motivated and service-oriented individual looking for a challenging and rewarding career opportunity, please consider joining our team.



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