Retail Operations Supervisor
2 weeks ago
Kitty Hawk Kites - Retail Operations Supervisor
Welcome to Kitty Hawk Kites, a reputable establishment in the Outer Banks with a legacy spanning over four decades. We are currently in search of a skilled and proactive Retail Operations Supervisor to enhance our operations in Avon, North Carolina.
Position Overview
As a Retail Operations Supervisor, you will oversee a vital segment of Kitty Hawk Kites' business activities. This position emphasizes the importance of improving both customer and employee satisfaction while ensuring adherence to company policies and standards. Effective collaboration with the Retail Operations Manager is essential to address any necessary modifications or challenges. You will be instrumental in representing the company's vision, mission, and values to all team members.
Key Responsibilities
- Uphold KHK Inc.'s core values, mission, and purpose statement
- Conduct thorough recruitment and training of staff
- Ensure optimal staffing levels throughout varying seasons and holidays
- Participate in relevant company events and meetings
- Provide effective supervision of staff
- Maintain a clean, safe, and visually appealing store environment
- Manage employee schedules efficiently
- Oversee product merchandising
- Monitor inventory levels and manage stock transfers
- Assist in preparing sales and marketing reports, budget forecasts, and payroll
- Collaborate with the buyer on product insights and market trends
Qualifications
The ideal candidate should possess a Bachelor's degree from an accredited institution or have one to two years of relevant experience and/or training, or a comparable combination of education and experience.
Skills Required
The successful applicant should demonstrate strong abilities in reading, writing, presenting information, and problem-solving. Additionally, proficiency in basic mathematics and the capability to interpret various forms of instructions are essential.
Work Environment
This role primarily involves indoor work within a climate-controlled setting. However, there may be occasional outdoor tasks that expose you to natural elements. The workplace noise level is moderate, with accommodations available for individuals with disabilities.
Physical Demands
This position entails a combination of physical activities, including standing, walking, climbing, and using hands to handle objects. Regular lifting of up to 25 lbs is expected. Vision requirements include close, color, peripheral, and depth perception. Some tasks may involve continuous computer work, activities on the sales floor, and operating a cash register.
Kitty Hawk Kites, Inc. is proud to be an Equal Opportunity Employer.
Department: Kitty Hawk Kites
This is a management position.
This is a full-time position.
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