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Executive Assistant to Insurance Agent

2 months ago

Westland, Michigan, United States Bobby Branch - State Farm Agent Full time

Bobby Branch - State Farm Agent: Part-Time Administrative Support

Position Type: Part-Time

Compensation:
  • $15 per hour
  • Health insurance benefits

Work Schedule:
  • Monday, Wednesday, Friday (Off on Tuesday and Thursday)
  • 9 AM – 5 PM

Key Responsibilities:
  • Manage and direct incoming phone calls
  • Oversee customer renewal processes
  • Assist clients with billing inquiries and payment issues
  • Organize and digitize paperwork
  • Maintain office cleanliness and organization
  • Provide payroll support
  • Conduct phone interviews for sales and service roles
  • Handle incoming and outgoing mail
  • Schedule and coordinate appointments
  • Engage in telemarketing efforts with current and past clients
  • Promote additional services to existing customers
  • Take notes and create actionable tasks
  • Manage cash transactions
  • Generate weekly reports on customer service and activities for management

Qualifications:
  • Reliable transportation is essential
  • Proficient computer skills required
  • Background in customer service and problem resolution
  • Ability to work independently as well as collaboratively
  • Self-motivated and proactive attitude
  • Positive and constructive outlook is necessary
  • Potential for career advancement

Licensing Requirements:
  • Property and Casualty License is mandatory
  • Materials for licensing will be provided by the agent

The Bobby Branch Agency is committed to providing equal employment opportunities.