Medical Office Coordinator

1 week ago


Casselberry, Florida, United States American Family Care Franchise 2001 Full time
Job Summary

To efficiently manage patient check-in and check-out processes by verifying insurance, handling payments, and maintaining accurate patient records. Ensure smooth patient flow and deliver exceptional customer service.

Key Responsibilities
  • Prepare the clinic for daily operations, including reviewing facilities, opening systems applications, and organizing new patient registration materials
  • Welcome and assist patients with initial paperwork, verify insurance information promptly, and process patient check-outs
  • Collect and process patient payments, address billing issues, and provide excellent customer service to meet patient needs
  • Complete daily financial reconciliations, closeout procedures, and maintain accurate documentation
  • Respond to patient inquiries, assist with appointment scheduling, and handle medical documentation requests
  • Perform other duties as assigned
Qualifications

A high school diploma or equivalent is required. Previous experience in medical clerical roles is preferred. Proficiency in basic computer skills, especially Microsoft Office, is essential. Strong attention to detail, a positive customer service attitude, and professional phone etiquette are also required.


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