Customer Service Representative
4 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at MountainOne. As a key member of our branch team, you will be responsible for providing exceptional customer service, managing customer accounts, and promoting our banking products and services.
Key Responsibilities- Customer Care
- Deliver the MountainOne Standard of Customer Care by addressing customer inquiries and resolving problems in a timely and professional manner.
- Perform basic transactions, including accepting deposits and loan payments, verifying cash and endorsements, and issuing money orders and cashier's checks.
- Develop and deepen customer relationships by providing responsive and timely service, and promoting our products and services.
- Operations and Compliance
- Comply with bank policies, procedures, and regulatory requirements, including BSA/AML/OFAC regulations and guidelines.
- Maintain accurate records and reports, including daily balances and audit requirements.
- Prepare and review new customer account and maintenance document checklists for accuracy.
- Individual and Team Effectiveness
- Work collaboratively with colleagues to achieve team goals and objectives.
- Participate in training and development opportunities to enhance skills and knowledge.
- Demonstrate a strong commitment to the bank's culture and core commitments, including community engagement and customer service standards.
- Business Development
- Identify business growth opportunities through active listening and reviewing customer account data.
- Proactively participate in the sales referral process and cross-sell products and services.
- Develop and maintain thorough knowledge of our products and services to effectively promote and sell to customers.
- Education
- Associate's degree or equivalent experience.
- Experience
- Minimum one year of banking experience.
- Skills
- Math literacy and fundamental financial calculations.
- Fundamental teller transactions.
- Proficiency in Microsoft Office Suite.
- Systems knowledge, including teller and customer management systems.
- Branch procedures, cash handling, and ATM processes.
- Product knowledge, including deposit accounts, loan products, and features/benefits.
- Sales process, including product promotion, cross-selling, and making sales referrals.
- Personal Qualities
- Critical thinking and problem-solving skills.
- Goal-orientation and personal accountability.
- Interpersonal and communication skills, including verbal, written, and active listening.
- Empathy and ability to relate to and care for others.
- Flexibility and adaptability.
- Detail-orientation and consistency.
- Teamwork and customer service skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
4 weeks ago
Pittsfield, Massachusetts, United States Berkshire Health Systems Full timeJob Summary:The Customer Service Representative is responsible for handling incoming and outgoing phone calls for the Patient Accounting Department at Berkshire Health Systems. This role involves facilitating the billing and collection of self-pay patient accounts receivables, including initial billing, setting up payment arrangements, and following through...
-
Pittsfield, Massachusetts, United States Big Lots Full timeAbout Big LotsBig Lots is a leading American retail company that offers a wide range of products at discounted prices.Job SummaryWe are seeking a Customer Service Representative and Inventory Specialist to join our team. As a key member of our front-end staff, you will be responsible for providing exceptional customer service and maintaining the overall...
-
Automotive Sales Representative
1 month ago
Pittsfield, Massachusetts, United States Haddad Hyundai Full timeJob SummaryWe are seeking a highly motivated and results-driven Automotive Sales Representative to join our team at Haddad Hyundai. As a Sales Representative, you will be responsible for selling and leasing new and pre-owned vehicles, providing outstanding customer service, and meeting sales targets.Key ResponsibilitiesSell and lease new and pre-owned...
-
Food Service Associate
1 month ago
Pittsfield, Massachusetts, United States Big Y Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Kitchen Clerk. As a key member of our store team, you will be responsible for providing exceptional customer service, preparing high-quality products, and maintaining a clean and organized store environment.Key ResponsibilitiesPrepare and present products to...
-
Taxi Dispatcher
4 weeks ago
Pittsfield, Massachusetts, United States C R T Incorporated Cabulance Full timeWe are seeking a courteous and well-organized Taxi Dispatcher to join our team at C R T Incorporated Cabulance. As a key member of our operations team, you will play a pivotal role in creating memorable experiences for our passengers.Your excellent customer service skills will shine as you coordinate pick-ups, assist passengers with their requests, and...
-
Sales Associate
4 weeks ago
Pittsfield, Massachusetts, United States GameStop Full timeJob Summary:As a Sales Associate at GameStop, you will provide exceptional customer service by greeting guests promptly, assisting with their video gaming needs, and recommending additional items. You will also support the overall shopping environment, including visual and operational aspects, and contribute to all store sales initiatives throughout the...
-
Automotive Service Advisor
2 weeks ago
Pittsfield, Massachusetts, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full timeAbout UsAtlantic Coast Enterprises, ACE Jiffy Lube, is a full-service lubrication, fluid, and automotive maintenance center committed to creating customers for life through fast, friendly, clean, and professional service. We strive to achieve our mission by providing exceptional customer experiences and a supportive environment for our employees.Job...
-
Sales Representative
1 month ago
Pittsfield, Massachusetts, United States Sysco Full timeJob SummaryThis is an outside sales position responsible for promoting Sysco's products and services, and building relationships with new and existing accounts. The main focus is to help Sysco customers succeed while achieving sales and profit goals established by the company.Responsibilities:Develop new business, penetrate existing accounts, and minimize...
-
Environmental Services Manager
4 weeks ago
Pittsfield, Massachusetts, United States Berkshire Health Systems Full timeJob Summary: We are seeking a highly skilled Environmental Services Manager to oversee the daily operations of our Environmental and Guest Services teams in a hospital setting. The ideal candidate will have experience in managing teams and ensuring a clean and secure environment for patients, visitors, and hospital personnel.Key Responsibilities:Oversee the...
-
Mail Delivery Specialist
1 month ago
Pittsfield, Massachusetts, United States US Postal Service Full timeJob Summary:As a Mail Delivery Specialist with the US Postal Service, you will be responsible for delivering and collecting mail in a prescribed area under varying road and weather conditions. This role requires maintaining professional and effective public relations with customers and others, as well as obtaining a general familiarity with postal laws,...
-
Automotive Service Advisor
1 month ago
Pittsfield, Massachusetts, United States Atlantic Coast Enterprises - ACE Jiffy Lube Full timeAbout Atlantic Coast Enterprises - ACE Jiffy LubeAtlantic Coast Enterprises - ACE Jiffy Lube is a full-service lubrication, fluid, and automotive maintenance center. We strive to create customers for life through fast, friendly, clean, and professional service.Job Title: Automotive Service AdvisorWe are seeking a passionate and motivated Automotive Service...
-
Sales and Account Development Representative
4 weeks ago
Pittsfield, Massachusetts, United States Sysco Full timeJob Summary:This is an outside sales position at Sysco, responsible for promoting the company's products and services, and for building relationships with new and existing accounts. The main focus is to help customers succeed while achieving sales and profit goals established by the company. This position may require working some non-traditional hours to...
-
Experienced Service Advisor
1 month ago
Pittsfield, Massachusetts, United States Haddad Toyota Full timeWe are seeking a highly skilled Service Advisor to join our team at Haddad Toyota. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive experience with our dealership.Key Responsibilities:Greet customers in the service drive and conduct a thorough inspection of their vehicle...
-
Automotive Service Professional
1 month ago
Pittsfield, Massachusetts, United States Haddad Subaru Full timeHaddad Subaru is seeking a skilled Service Advisor to join our team. We are one of the highest-volume dealerships in Berkshire County and have won the Stellar Care award several years in a row. We offer a great work environment, a flexible schedule, and excellent benefits. Responsibilities: As a Service Advisor, you will initiate automotive services and...
-
HVAC Installation Specialist
4 weeks ago
Pittsfield, Massachusetts, United States WTPI Service LLC Full timeJob Title: HVAC Installation SpecialistJob Summary:WTPI Service LLC is seeking an experienced HVAC Installation Specialist to join their team in Pittsfield, MA. As an HVAC Installation Specialist, you will be responsible for installing and troubleshooting heating and cooling systems, ensuring that all equipment is clean and safe upon...
-
Retail Sales Consultant
4 weeks ago
Pittsfield, Massachusetts, United States Wireless Vision Full timeJob OverviewWe are seeking a highly motivated and customer-focused Retail Sales Representative to join our team at Wireless Vision, a T-Mobile Premium Retailer. As a key member of our sales team, you will be responsible for representing the T-Mobile brand and meeting customers' wireless needs.Your Key Responsibilities:Provide exceptional customer service to...
-
Food Service Operations Manager
4 weeks ago
Pittsfield, Massachusetts, United States The Golub Corporation Full timeJob SummaryAs a key member of our team, the Food Service Operations Manager will be responsible for providing exceptional customer service and ensuring the smooth operation of our food court area. This includes training, scheduling, and inventory control to promote optimal sales opportunities.Key ResponsibilitiesProvide fast, friendly, and efficient service...
-
Pest Control Service Technician
1 month ago
Pittsfield, Massachusetts, United States American Pest Solutions Full timePest Control Service TechnicianWe are seeking a highly skilled and motivated Pest Control Service Technician to join our team at American Pest Solutions. As a Pest Control Service Technician, you will be responsible for providing exceptional customer service and ensuring the health and property of homeowners and businesses are protected from pests.Key...
-
Food Service Supervisor
1 month ago
Pittsfield, Massachusetts, United States Global Partners Full timeAbout UsGlobal Partners is a leading energy and convenience store company with a rich history of innovation and growth. We're committed to delivering exceptional customer experiences and creating opportunities for our team members to thrive.Job SummaryWe're seeking a skilled Food Service Supervisor to join our team at Ramunto's Brick Oven Pizza. As a key...
-
Electrical Sales Representative
4 weeks ago
Pittsfield, Massachusetts, United States Granite City Electric Supply Company Full timeGranite City Electric Supply Company is a leading electrical distributor serving electrical contractors and customers across New England.We are seeking a self-motivated and articulate customer-focused sales professional to join our team.The ideal candidate will have a strong understanding of electrical applications and layout, as well as experience with...