
Customer Service Representative
4 days ago
This position is responsible for answering an average of 20-25 phone calls per day that are patient inquiries about billing. Responsibilities also include handling inquiries our extended business office has escalated, sending certified letters to patients prior to debt collections, transferring accounts to debt collections timely, and handling returned mailed.
+ DEFINITION/PRIMARY FUNCTION
+ The Customer Service Representative is responsible for incoming and outgoing phone calls for the Patient Accounting Department to facilitate the billing and collection of all self-pay patient accounts receivables. The fiscal aspects are from the initial billing of Self-Pay accounts, setting up payment arrangements and follow-up through final resolution of the accounts, including referral to Collection Agencies.
+ POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
+ Experience:
+ Knowledge of third party billing and personal computer experience. Prior registration and admitting experience preferred.
+ Education and Training:
+ Level of knowledge associated with Associates Degree
+ License, Certification & Registration:
+ None
+ Other Requirements:
+ Expert knowledge of and ability to interpret third party contractual agreements. Professional presentation with exceptional customer service skills including oral, written and telephone communication. Ability to consistently maintain high level of confidentiality. Strong typing skills and computer systems experience. Must possess and demonstrate strong organizational skills. Ability to speak the English language in a clearly understandable manner. Ability to troubleshoot, maintain proper operation of business equipment. Ability to handle stressful situations calmly and rationally. Meet deadlines even with a high volume of interruptions.
-
CUSTOMER SERVICE REPRESENTATIVE
1 week ago
Pittsfield, United States Family Dollar Full timeFamily Dollar - 12 CATAMOUNT ROAD [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and...
-
Customer Service Representative
3 weeks ago
Pittsfield, United States U-Haul Full timeLocation: 434-436 W Housatonic St, Pittsfield, Massachusetts 01201 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
-
Customer Service Representative
4 days ago
Pittsfield, Massachusetts, United States Sherwin-Williams Full timeCompany OverviewSherwin-Williams is a leading provider of paints, coatings, and related products. Our mission is to help our employees and their families live healthier, save smarter, and feel better. We achieve this through a wide range of world-class benefits designed for you.Job DescriptionThe Customer Service Representative role at Sherwin-Williams...
-
Customer Service Representative
2 days ago
Pittsfield, New Hampshire, United States MSA - The Safety Company Full timeAbout the RoleAt MSA - The Safety Company, we are committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We are looking for a talented Customer Service Representative I to join our team in Pittsfield, New Hampshire.ResponsibilitiesReceiving and processing orders received from...
-
Customer Service Representative
3 days ago
Pittsfield, Massachusetts, United States MountainOne Full timeEOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services),...
-
Customer Service Representative
3 days ago
Pittsfield, United States MountainOne Full timeEOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services),...
-
Customer Service Representative
1 day ago
Pittsfield, Massachusetts, United States The Sherwin-Williams Company Full timeThe Sherwin-Williams Company is a leading manufacturer of paints, coatings and related products. As a Bilingual Customer Service Specialist, you will play a critical role in ensuring high levels of customer satisfaction through excellent sales service.Assist customers in person and over the phone by determining their needs and presenting appropriate products...
-
Pittsfield, United States Raymour & Flanigan Full timeWho we are: With Raymour and Flanigan, you'll quickly learn that our core beliefs are about you! We believe that if we treat our associates well, they will treat our customers well. We will continually ask you to think outside of the box to raise the bar in our business and we will do the same for you! It's why we pride ourselves on having the most...
-
Customer Service Team Manager
2 days ago
Pittsfield, Vermont, United States UniFirst Full timeKey ResponsibilitiesOversee the training and development of a team of Route Service RepresentativesRespond to service requests and negotiate customer contract renewalsBuild strong relationships with customers and team membersWork closely with leadership and management team members to provide exceptional customer service and product programs
-
Customer Service Representative
2 days ago
Pittsfield, Massachusetts, United States Sherwin-Williams Full timeCompany OverviewSherwin-Williams is a leading provider of paints, coatings, and related products to professional, industrial, commercial, and retail customers. Our mission is to help our employees and their families live healthier, save smarter, and feel better.We value diversity and inclusion in the workplace and are committed to creating an environment...
-
Customer Service Representative
3 weeks ago
Pittsfield, United States Guardian Life Insurance Company Full timeWhat It is Like to Work for Guardian While they say the customer should always be the main focus of a service-oriented business, at Guardian, we feel our employees should also receive the same amount of attention and care. In addition to the typical benefits package you would receive from another employer, we have gone above and beyond to show our employees...
-
Customer Service Representative
2 days ago
Pittsfield, Massachusetts, United States Ulta Beauty Full time**Job Description:**As a Lead Cashier at Ulta Beauty, you will play a critical role in driving sales growth and delivering exceptional customer experiences. This is an excellent opportunity for individuals who are passionate about beauty and have a talent for building strong relationships with customers.**Key Responsibilities Include:**Providing personalized...
-
Patient Service Representative
4 days ago
Pittsfield, Massachusetts, United States ZOLL LifeVest Full timeJob Description Job Description Position Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technologyThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients,...
-
Customer Experience Manager
4 days ago
Pittsfield, Vermont, United States UniFirst Full timeWhat We're Looking ForWe are seeking a results-driven, relationship manager who can build strong relationships with customers and team members. The ideal candidate will have prior leadership, customer service, route sales, delivery and/or entrepreneurial experience and be able to communicate effectively with colleagues and customers. This person should be...
-
Customer Experience Manager
4 days ago
Pittsfield, Vermont, United States UniFirst Full timeWhat We're Looking ForWe are seeking a results-driven, relationship manager who can build strong relationships with customers and team members. The ideal candidate will have prior leadership, customer service, route sales, delivery and/or entrepreneurial experience and be able to communicate effectively with colleagues and customers. This person should be...
-
Customer Experience Supervisor
2 days ago
Pittsfield, Vermont, United States UniFirst Full timeAs a Customer Experience Supervisor at UniFirst, you'll play a critical role in shaping our customers' experiences. You'll oversee the training and development of our Route Service Representatives, ensuring they deliver exceptional customer service and meet contract expectations.
-
Retail Banking Representative
2 days ago
Pittsfield, Massachusetts, United States Berkshire Bank Full timeAt Berkshire Bank, we're looking for a Retail Banking Representative to join our team. As a Retail Banking Representative, you will be responsible for providing excellent customer service and building strong relationships with clients.You will identify customer needs and make recommendations to meet those needs, while also performing general operational...
-
Customer Service Manager
1 week ago
Pittsfield, United States Stop and Shop Full timeAddress: USA-MA-Pittsfield-Dan Fox Drive Rt 7 Store Code: Human Resources Brands (5148911) At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and...
-
Customer Service Manager
1 week ago
Pittsfield, United States Stop and Shop Full timeAddress:USA-MA-Pittsfield-Dan Fox Drive Rt 7 Store Code:Human Resources Brands (5148911)At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and...
-
Customer Service Manager
4 days ago
Pittsfield, Massachusetts, United States Stop and Shop Full timeAddress:USA-MA-Pittsfield-Dan Fox Drive Rt 7Store Code:Human Resources Brands ()At Stop & Shop, we are dedicated to creating and maintaining a culture where the diverse backgrounds and experiences of our associates are celebrated, and all associates feel they belong and thrive. We work as one team to break down barriers, put the customer first and show that...