IT Infrastructure Specialist

7 days ago


New York, New York, United States Syntricate Technologies Full time
About Syntricate Technologies
Syntricate Technologies is a leading provider of cutting-edge technology solutions. Our team of experts delivers top-notch support services to ensure seamless operation of our clients' EUC tools, desktop engineering, SCCM, and OS.

Job Summary
We are seeking an experienced Desktop Support/Field Services Engineer to join our team. As a key member of our infrastructure team, you will be responsible for providing onsite support services for EUC tools, desktop engineering, SCCM, and OS. This includes troubleshooting, coordinating WEEE, and meeting room support.

Key Responsibilities:
* Troubleshoot and resolve complex desktop and hardware issues with minimal downtime
* Collaborate with facility management and 3rd party vendors to coordinate WEEE initiatives
* Perform bulk refreshes and hands-on support for PCs, mobiles, and hardware devices
* Ensure smooth operations of meeting rooms, events, and smart hands collaboration platforms
* Provide assistance with telephony equipment and office moves

Salary Range
The estimated salary for this role is between $80,000 and $110,000 per annum, depending on experience and qualifications.

About You
To succeed in this role, you will need:
* A strong background in desktop support and field services engineering
* Excellent problem-solving skills and ability to work independently
* Strong communication and collaboration skills
* Experience with EUC tools, desktop engineering, SCCM, and OS
* Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer

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