System Infrastructure Specialist

5 days ago


New York, New York, United States Bernard Nickels & Associates Full time

Job Summary

We are seeking an experienced System Infrastructure Specialist to join our team at Bernard Nickels & Associates. The ideal candidate will have a strong background in technical infrastructure projects and be skilled in working with third-party service providers.

About the Role

This full-time position involves maintaining and enhancing desktop infrastructure during evening shifts to minimize disruptions to daily operations. As a System Infrastructure Specialist, you will execute system upgrades, relocations, and installations within a dynamic technology environment, leveraging automated tools and efficient workflows to ensure seamless integration with existing setups and business needs.

Key Responsibilities

  • Configure and deploy user workstations, manage assets, order equipment, support new hire setups, relocate desktop equipment, and aid in infrastructure expansion efforts.
  • Contribute to the rollout of new technologies and build experience with both technical infrastructure and project coordination.
  • Closely collaborate with vendors and service partners to uphold high standards for service and support quality.

Requirements

  • Practical experience managing and implementing technical infrastructure projects, preferably in an IT operations or support role.
  • Skilled in working with third-party service providers and contractors.
  • Proficient in project coordination tools (e.g., Jira, Google Workspace, Excel).
  • Strong understanding of computer hardware, peripherals, networking fundamentals, and a drive to expand your technical knowledge.
  • Detail-oriented, highly organized, and self-motivated.
  • Team player with a commitment to excellent customer service.
  • Excellent communication skills, able to explain technical issues in clear, concise terms.
  • Comfortable in a fast-paced environment, balancing multiple priorities effectively.
  • Available to work evening shifts, with occasional weekend hours as needed.
  • Knowledge of scripting or automation for Windows (especially PowerShell) is advantageous.

Compensation Package

The estimated annual salary for this position is $80,000 - $110,000, depending on qualifications and experience. Our comprehensive benefits package includes health insurance, retirement plans, and paid time off.



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