Service Technician Specialist
2 weeks ago
Experience Level
Experienced
Location
Compton, CA
Employment Type
Full Time
Education Requirement
High School Diploma
Compensation
$31.60 per hour
Travel Requirements
Up to 25%
Work Schedule
Swing Shift
Job Category
Installation - Maintenance - Repair
Position Summary
We are seeking a proficient Service Technician Specialist to join our dynamic team at Duravant. This role is essential for our operations in the Southern California region and demands expertise in conveyor systems within the material handling sector. Our company prides itself on having a talented workforce of technicians across the United States.
- Efficiently address customer concerns to ensure optimal operational uptime.
- Conduct regular preventive maintenance inspections to uphold customer equipment.
- Collaborate with support teams to install new machinery and execute upgrades.
- Manage company resources by overseeing parts inventory and tools on-site.
- Deliver exceptional customer service through effective communication and support.
- Stay updated with service bulletins and implement recommended actions promptly.
- Enhance your professional value by pursuing ongoing education in networking and software.
- Respond to urgent and unscheduled service requests within designated timeframes.
- Continuously seek innovative methods to improve service quality and efficiency.
- Understand customer operations, including sorting protocols and IMB standards.
- Comprehend the procedures for generating documentation and dispatching products.
- Willingness to work various shifts, including nights, weekends, and holidays.
- Strong background in electronics and electrical systems.
- Solid mechanical aptitude.
- Ability to apply software knowledge to equipment.
- Proficient in using hand and power tools, as well as measuring instruments such as oscilloscopes and DMMs.
- Capable of interpreting technical schematics and documentation.
- Full range of motion and unrestricted mobility.
- Ability to lift weights between 50-75 lbs.
- Strong problem-solving and troubleshooting abilities.
- Effective time management skills.
- Excellent customer relationship management skills.
- Clear and effective verbal and written communication skills.
- Ability to follow detailed instructions independently.
- Capable of influencing others in sensitive situations.
- Basic computer proficiency in DOS, Windows, UNIX, and Microsoft Office.
High school diploma or equivalent required.
Preferred qualifications include a 2-year degree or certification in electronics, advanced mechanics, or software training.
A minimum of 1 year of relevant industry experience is preferred, although an equivalent combination of education and experience will be considered.
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