Technical Sales Specialist
1 week ago
At MISUMI USA, we are seeking a highly motivated and results-driven Inside Technical Sales Specialist to join our team. As a key member of our sales team, you will be responsible for generating new business and engaging existing customers to understand their needs and provide customized solutions.
Key Responsibilities:- Manage a large portfolio of existing and new customers' accounts, covering the full sales cycle from lead qualification to working on engineering design proposals.
- Prospect, educate, and qualify leads to create sales-ready opportunities via phone, email, and other channels.
- Work with targeted companies to identify key contacts, uncover, and create opportunities to drive growth of the sales funnel, relying on extensive experience and judgment to plan and accomplish goals.
- Make phone and online sales presentations to prospective customers, communicating a complete understanding of the products available from MISUMI.
- Review customer 2D drawings and 3D models, resolve any discrepancies, and identify callouts or specifications that require manufacturing expertise or attention.
- Communicate with customers' design engineers, mechanical engineers, buyers, or other engineering and technical personnel to resolve discrepancies and drive successful outcomes.
- Use Customer Relationship Management tools and processes to document interactions with current and potential customers.
- Undergraduate degree, preferably in a technical or engineering field, or equivalent experience.
- Minimum 3 years of B2B industrial sales experience with manufacturing-related products and services within the manufacturing industry, desirable.
- Proven record of meeting customer needs while achieving customer satisfaction.
- Excellent customer service and written/verbal communication skills.
- Requires a self-motivated individual with an enthusiastic phone personality.
- Good communication at all levels with excellent consultative selling skills.
- Experience in outbound calling.
- Working knowledge of contact resource management systems and Salesforce, specifically, is desirable.
- Technical aptitude is a plus.
- Working knowledge of 3D CAD, or ability to learn basic 3D CAD operation, required.
- Working knowledge of MS Office Suite.
- Experience working in CRMs.
Joining MISUMI USA means becoming part of a dynamic and innovative company that is revolutionizing the mechanical parts procurement industry. As a valued member of our team, you will have the opportunity to work with cutting-edge technology, collaborate with a talented and diverse group of professionals, and contribute to the growth and success of our company.
We are committed to providing a positive and inclusive work environment that supports the well-being and career development of our employees. If you are a motivated and results-driven individual who is passionate about sales and customer service, we encourage you to apply for this exciting opportunity.
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