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Senior Manager, Product Operations Excellence
2 months ago
About the Role
The Product Operations team for Echo, Tablet, and E-Readers is at the forefront of developing and launching innovative products that enhance the daily lives of customers worldwide. This dynamic group is responsible for the creation of beloved devices such as Echo, Alexa, Kindle, and Fire Tablets. We are a dedicated team of professionals committed to leveraging advanced technology to address real-world challenges and elevate customer experiences in unprecedented ways.
Your Responsibilities
We are seeking a seasoned leader to establish and implement new product development methodologies that will enhance our capacity to deliver exceptional product solutions for our customers. You will be tasked with innovating collaborative strategies for cross-functional teams to improve outcomes, reduce development expenses, scale operations, and enhance product quality while ensuring alignment with key stakeholders. A mindset of curiosity, creativity, and a commitment to excellence in customer innovation will be essential in your daily activities.
Key Activities Include:
- Assessing current product development processes using your expertise in industry standards and recommending enhancements or new strategies that prioritize customer satisfaction while optimizing speed, cost, scalability, and collaboration.
- Collaborating with Product Management, Engineering, Quality Assurance, and other operational and financial stakeholders to meticulously develop, implement, and maintain new development frameworks.
- Identifying and creating new portfolio metrics, tools, and systems to support our objectives.
- Providing hands-on support, training, and resources to guide teams through the implementation of new processes.
- Promoting new methodologies across key cross-functional teams.
- Engaging with and influencing cross-functional teams to refine their processes for more effective product development.
About Our Team
Our team operates across various product lines to address customer needs. We actively seek innovative product concepts, novel mechanisms, and supply chain solutions to create a positive impact on the world. Our group is not only talented and passionate but also values collaboration and trust-building both within and outside our team. We share insights and experiences to foster mutual growth while developing and launching iconic products recognized globally.
Qualifications
Basic:
- 5+ years of experience in product or program management, product marketing, business development, or technology.
- Bachelor's degree or equivalent.
- Proven experience working with cross-functional teams and senior stakeholders.
- Ability to influence senior leadership through data-driven insights.
- Experience with end-to-end product delivery.
- Familiarity with key program management techniques, including Gantt chart scheduling, budgeting, risk management, and status communication.
Preferred:
- Experience in market research, statistics, finance, or qualitative/quantitative analysis.
- Experience in managing feature delivery and product trade-offs.
- Proficiency in designing and overseeing product development processes and tools.
Amazon is dedicated to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
Our compensation reflects the labor market across various US regions. The base salary for this role ranges from $124,500 to $206,000, depending on geographic location and other job-related factors. Amazon offers a comprehensive compensation package that may include equity, sign-on bonuses, and a full range of medical, financial, and other benefits.
