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Customer Service Representative

2 months ago


Chino, California, United States Oak Harbor Freight Lines Full time

Customer Service Role

Oak Harbor Freight Lines is seeking a skilled customer service professional to provide exceptional support to our internal and external customers.

Key Responsibilities:

• Provide prompt and professional customer support via phone, email, or other communication channels.

• Troubleshoot and resolve customer issues related to freight tracking, shipment delays, and other concerns.

• Collaborate with customers to develop positive working relationships and identify opportunities for growth.

• Utilize OHFL systems to track and manage customer information, freight movements, and other relevant data.

Requirements:

• 1 year of experience in a customer-facing role with extensive interaction.

• Excellent communication and problem-solving skills, with the ability to work with challenging customer situations.

• Strong PC proficiency and experience with MS Office products, with AS400 experience a plus.

• High school diploma or equivalent required.

What We Offer:

Oak Harbor Freight Lines is an Equal Opportunity Employer, offering a competitive hourly rate and a dynamic work environment.