Care Coordinator

1 month ago


New York, New York, United States Bond Vet Full time
About Bond Vet

Bond Vet is a pioneering veterinary clinic that's revolutionizing the way we care for pets. Our mission is to strengthen the human-animal bond through better pet care, and we're committed to providing a warm, welcoming, and highly effective experience for both pets and their owners.

The Opportunity

We're seeking a compassionate and detail-oriented Care Coordinator to join our team. As a Care Coordinator, you'll be the first and last point of contact for our patients, ensuring a seamless and personalized experience from check-in to check-out.

Key Responsibilities:
  • Manage daily appointments and walk-ins with ease and efficiency
  • Provide exceptional customer service, answering questions and providing information and education as needed
  • Keep our common areas clean and well-stocked, maintaining a high level of hospitality for our pet parents
  • Perform other duties as assigned by your team leaders, including taking and making calls and communicating via email as necessary
What We Offer:
  • Competitive pay, with opportunities for tuition assistance and career growth
  • A strong team culture, with a focus on learning and development, career pathing, mentorships, empowerment, and trust
  • Discounts on in-clinic services for pets, flexible scheduling models, and paid parental leave
  • Commuter benefits, 401(k) contribution with partial employer match, and support for physical and mental wellness
Our Values

We're obsessed with pets, and we work as a team to provide the best possible experience for both pets and their owners. We communicate clearly, work happy, and are empowered to try new things and own our decision-making.


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