Care Coordinator

4 weeks ago


New York, New York, United States Healthfirst Full time

About the Role

The Field Care Coordinator is a vital member of the Healthfirst Care Management team, responsible for conducting home visits for Healthfirst members. During these visits, the coordinator may perform a home environment assessment, administer health questionnaires, retrieve necessary documentation, and/or facilitate video visits with Healthfirst Care Managers or Clinical Eligibility Nurses. The coordinator also supports Healthfirst clinical teams by providing translation services.

Key Responsibilities

  • Schedule and conduct multiple home visits per day, clustered in small geographic areas
  • Support Healthfirst clinical team members by facilitating cross-cultural communications and interpreting employee-to-member and member-to-employee conversations
  • Respond to and escalate member questions as directed
  • Properly document findings in Healthfirst information systems
  • Collaborate with other clinical team members to ensure member needs are prioritized and addressed
  • Collect documents from members and ensure they are routed to the appropriate recipient

Requirements

  • High school diploma or GED
  • Bilingual in English and both Mandarin and Cantonese fluency
  • Experience using health information systems to document or retrieve information
  • Proficient computer skills, including Microsoft Outlook, Word, and Excel
  • Ability to travel around downstate New York, including the 5 boroughs, Long Island, Orange County, and Westchester

Preferred Qualifications

  • Residency within a commutable distance to the assigned field location
  • Ability to commute by car/vehicle
  • Prior experience in a field-based health care role, including home visits
  • Work experience as an Interpreter/Translator or in a bilingual customer service role
  • Experience with geriatric or other frail populations, including their caregivers, or in a health care office
  • Familiarity with areas of NYC, Long Island, and/or lower Westchester
  • A valid NYS driver's license or ID

Compensation

  • Greater New York City Area (NY, NJ, CT residents): $47,403 - $62,400
  • All Other Locations (within approved locations): $41,101 - $60,320

As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses, and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits, including medical, dental, and vision coverage, incentive and recognition programs, life insurance, and 401k contributions, subject to eligibility requirements.


  • Care Coordinator

    4 weeks ago


    New York, New York, United States HCS Home Care Full time

    Job DescriptionJob Title/Position: Care CoordinatorReports To: Care Coordinator SupervisorJOB DESCRIPTION SUMMARYAs a Care Coordinator with HCS Home Care, you will play a vital role in coordinating home care services for managed care patients. Your responsibilities will include establishing and maintaining the patient's plan of care, establishing and...

  • Care Coordinator

    4 weeks ago


    New York, New York, United States Pinnacle Home Care Inc. Full time

    About the Role:Pinnacle Home Care Inc. is seeking a highly skilled Care Coordinator to join our team. As a Care Coordinator, you will be responsible for ensuring seamless communication between our clinical operations and patients. Your primary focus will be on processing authorizations, intake, and correspondence in a timely manner.Key...


  • New York, New York, United States Centers Adult Day Care Full time

    About UsCenters Adult Day Care is a reputable organization providing exceptional care to our residents in New York City.We are committed to delivering top-notch services that cater to their physical and mental needs.Job Title: Care Coordinator SpecialistEstimated Salary: $60,000 - $80,000 per yearThis role involves coordinating care plans for our residents,...


  • New York, New York, United States Manhattan Specialty Care Full time

    Job Title: Patient Care CoordinatorManhattan Specialty Care is seeking a highly organized and detail-oriented Patient Care Coordinator to join our team. As a key member of our clinical support team, you will play a vital role in ensuring the smooth operation of our medical practice.Key Responsibilities:Provide administrative and secretarial support to our...


  • New York, New York, United States HCS Home Care Full time

    Job SummaryWe are seeking a skilled Home Health Care Coordinator to join our team at HCS Home Care. As a Home Health Care Coordinator, you will provide routine healthcare to patients in their homes or in care facilities.Key Responsibilities:Provide individualized care to elderly, convalescent, or disabled patientsMonitor and report changes in patient health...

  • Care Coordinator

    4 weeks ago


    New York, New York, United States Centers Health Care Full time

    Job SummaryAs a key member of the Centers Health Care team, the Resident Care Specialist will provide exceptional care and support to our residents and their families. This role requires a compassionate and skilled nurse who can work effectively in a fast-paced environment.ResponsibilitiesProvide advice and support to residents and their familiesMonitor...

  • Care Coordinator

    4 weeks ago


    New York, New York, United States Lakeside Manor Full time

    Job Title: Resident Care CoordinatorLakeside Assisted Living is seeking a compassionate and dedicated Care Coordinator to join our team. We are looking for a candidate with a proven track record of successfully coordinating services for residents while remaining committed to excellence in resident satisfaction.Key Responsibilities:Maintain a "resident-first"...


  • New York, New York, United States HouseCalls Home Care Full time

    Job DescriptionHouseCalls Home Care is seeking a highly skilled and detail-oriented HR Coordinator to join our team. As a Bilingual HR Coordinator, you will be responsible for providing day-to-day coordination of HR activities, including intake and processing of caregiver applications, scheduling orientation, and ensuring compliance with HR-related...


  • New York, New York, United States Affirmed Home Care Full time

    Job Title: Scheduling CoordinatorAt Affirmed Home Care, we are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team.Key Responsibilities:Efficiently coordinate and schedule caregivers for client visitsEnsure timely and accurate communication with clients, caregivers, and other team membersManage and update schedules to...

  • Care Coordinator

    4 weeks ago


    New York, New York, United States Plant Street Staffing Full time

    Job SummaryWe are seeking a highly motivated and compassionate Care Coordinator to join our team at Plant Street Staffing. As a Care Coordinator, you will play a vital role in supporting unhoused individuals and families in achieving their goals and improving their overall well-being.Your key responsibilities will include:Conducting thorough intake...

  • Care Coordinator

    4 weeks ago


    New York, New York, United States Center for Alternative Sentencing and Employment Services Full time

    Job Title: Community Care NavigatorJob Summary:CASES is seeking a Community Care Navigator to provide overall responsibility and accountability for managing and coordinating all aspects of an assigned member's care planning. The Community Care Navigator will track and arrange appointments, educate members, and coordinate other aspects of the member's health...


  • New York, New York, United States Amida Care Full time

    Amida Care, a leading provider of Medicaid HIV Special Needs Plans in New York, is seeking a highly motivated and experienced professional to fill the role of Health Services Specialist.This position plays a critical role in supporting the Health Services operations by providing administrative support, conducting member and provider outreach, and completing...

  • Care Coordinator

    1 month ago


    New York, New York, United States Bond Vet Full time

    About Bond VetBond Vet is a pioneering veterinary clinic that's revolutionizing the way we care for pets. Our mission is to strengthen the human-animal bond through better pet care, and we're committed to providing a warm, welcoming, and highly effective experience for both pets and their owners.The OpportunityWe're seeking a compassionate and...

  • Care Coordinator

    1 month ago


    New York, New York, United States BRC Full time

    Job Summary: We are seeking a highly motivated and compassionate Care Coordinator to join our team at BRC. As a Care Coordinator, you will be responsible for providing support and guidance to tenants living in our program, helping them maintain housing stability and access community resources. This is a full-time position, 37.5 hours per week, Monday-Friday...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Nurse Care CoordinatorJob Summary:We are seeking a skilled Nurse Care Coordinator to join our team at WEST SIDE FED SR. As a Nurse Care Coordinator, you will play a vital role in providing healthcare services to our residents, ensuring they receive the best possible care and support.Responsibilities:Assess residents' health needs and develop...


  • New York, New York, United States Restorative Health Care Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team at Restorative Health Care. As a Scheduling Coordinator, you will be responsible for coordinating patient schedules, ensuring timely coverage, and communicating with nurses, therapists, and parents.Key ResponsibilitiesRun open schedules report to track...


  • New York, New York, United States WEST SIDE FED SR Full time

    Job Title: Nurse Care CoordinatorJob Summary:The Nurse Care Coordinator will provide a range of health coordination services to residents of Euclid Hall to enable them to obtain and maintain safe and permanent affordable housing with as high a degree of independence as possible.Responsibilities:Assist residents in maintaining optimum health by observing and...


  • New York, New York, United States Terry Reilly Health Services Full time

    About the Role:This position plays a critical role in improving the health and well-being of patients by coordinating care and services at Terry Reilly Health Services. Working closely with outreach, medical providers, and primary care teams, the Patient Care Coordinator will identify barriers to access care and develop strategies to overcome them.Key...


  • New York, New York, United States Metropolitan Jewish Health System Full time

    About the Role:The Metropolitan Jewish Health System is seeking a skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a critical role in ensuring high-quality, cost-effective care and services for our Elderplan members.Key Responsibilities:Support professional Care Management and/or Clinical Service...


  • New York, New York, United States Body Harmony Physical Therapy Full time

    Job Title: Patient Care CoordinatorAt Body Harmony Physical Therapy, we are seeking a highly skilled and compassionate Patient Care Coordinator to join our team.Job SummaryThe Patient Care Coordinator plays a vital role in ensuring the smooth and efficient delivery of healthcare services to patients. This position requires strong communication and...