Senior Warehouse Operations Manager

4 days ago

Phoenix, Arizona, United States Fullscript Full time
Job Title: Senior Warehouse Operations Manager

Fullscript is a leading national distributor of health products to healthcare practitioners and their patients. We are seeking a highly motivated and experienced Senior Warehouse Operations Manager to lead our Phoenix, Arizona distribution team.

Job Summary:

The Senior Warehouse Operations Manager is responsible for the overall management and effectiveness of distribution operations in Phoenix, Arizona. This role requires exceptional leadership skills to motivate the team to deliver high-quality work while developing staff and operational effectiveness.

Key Responsibilities:
  • Oversee all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, troubleshooting inventory issues, and picking/packing/shipping of customer orders.
  • Ensure work areas are safe and teammates are following proper work procedures and protocols.
  • Administer corrective action when guidelines are not followed.
  • Drive company and department initiatives and ensure all key performance indicators are met or exceeded.
  • Responsible for creating and maintaining daily work schedules to ensure business needs are met.
  • Maintain time and attendance data within the company timekeeping system.
  • Collaborate with Talent teams to develop and roll out new hire onboarding and ongoing employee training programs.
  • Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes.
  • Constantly look for new and innovative ways to increase the effectiveness of labor and system resources.
  • Ability to design and implement lasting positive change.
  • Act as a Leader within the department and organization.
  • Motivate staff and encourage the growth of our team members.
  • Conduct employee reviews regularly.
  • Responsible for developing and growing the department and the leadership team, positioning the operation for high growth potential.
  • Work cohesively with organizational Leadership members to ensure all business objectives are met.
  • Ensure the facility is safe, clean, and secure at all times.
Requirements:
  • Proven Leader with at least 5 years of experience effectively leading teams of 50 or more, including hiring, documentation, termination, training, and acting as an effective change agent.
  • Excellent communication skills, both verbal and written.
  • Experience with Google Workspaces.
  • Thorough understanding of warehouse and distribution center procedures and concepts.
  • Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage projects.
  • Advanced experience with ERP & WMS systems, as well as Microsoft Office Suite.
  • A bachelor's degree from a four-year college or university in business, engineering, logistics, supply chain management, or an associated field is required.
What We Offer:
  • Generous PTO, competitive pay, and incentive bonuses.
  • Fullscript's 401k program for financial health.
  • Flexible benefits package (medical, dental, vision) and workplace wellness program.
  • Training budget and company-wide learning initiatives.
  • Discount on Fullscript catalog of products.

Fullscript is committed to diversity in its workforce and is proud to be an equal opportunity employer. We are excited to work with talented people, period. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national or ethnic origin, gender, age, disability, sexual orientation, gender identity and/or expression, marital or civil status, political affiliation, family or parental status, or any other status protected by the laws or regulations in the jurisdictions in which we operate. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send an email to accommodations@fullscript.com and let us know the nature of your request and your contact information.

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