Guest Experience Specialist

6 days ago


Atlanta, Georgia, United States AEG Full time

We are looking for a Guest Experience Specialist to join our team at AEG. In this role, you will be responsible for ensuring that our guests have an exceptional experience when visiting our venue.

Responsibilities include:

  • Assisting with pedestrian and vehicular management
  • Parking Deck and Parking Lot Assistance as needed
  • Ride Share Coordination and Wayfaring assistance
  • Pre and Post Game traffic management assistance with off-duty police
  • Pedestrian and wayfaring assistance at Hawks off-site events
  • Golf cart transportation assistance as needed

Requirements include:

  • A High School Diploma (a 2-year or 4-year degree is preferred)
  • Previous experience in customer service
  • Basic computer skills - with experience in Microsoft Office Suite preferred

The estimated salary for this role is $45,000 per year, depending on experience. We offer a fun and dynamic work environment, opportunities for growth and development, and a chance to work with a professional basketball team and state-of-the-art arena/entertainment venue.



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