Customer Service Representative
2 weeks ago
Job Summary
Bunzl Distribution USA is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.
Key Responsibilities:
- Answering customer inquiries and resolving issues in a timely and professional manner
- Entering and processing customer orders
- Investigating customer complaints and finding solutions
- Maintaining relationships with internal and external customers
- Collaborating with other departments to address customer needs
- Expediting orders as required
- Working effectively in a team environment to meet business goals
Requirements:
- High school graduate or equivalent with a minimum of 2+ years of customer service experience
- Ability to work in a Windows environment with experience in Outlook, Word, and Excel
- Excellent verbal and written communication skills
- Problem-solving skills with the ability to multi-task
- Excellent customer service skills
- AS400 experience is a plus
- Bilingual (English/Spanish) is a plus
About Bunzl Distribution USA:
Bunzl Distribution USA is a leading supplier in North America, with over 5,000 employees and 400,000 plus supplies. We offer competitive salaries, a comfortable work environment, and a full range of benefits, including a 401k with a company match.
Equal Employment Opportunity:
Bunzl Distribution USA is committed to equal employment opportunity and welcomes applications from diverse candidates.
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