Payroll Specialist

1 week ago

Maitland, Florida, United States BCForward Full time
Job Description

BCforward is seeking a highly motivated Payroll Specialist to join our team in Maitland, FL USA.

Position Title: Implementation Consultant (Hybrid)

Location: Maitland, FL 32751

Job Type: CONTRACT [Hybrid]

Pay Range: [$2800/hr] – [$30.00/hr]

Job Description:

We are looking for a skilled Payroll Specialist to implement the Total Source Solution for new clients. The ideal candidate will have a consultative approach to assess current state, map to the PEO co-employment structure, and develop solutions where gaps exist.

Responsibilities:

Analysis: Conducts client conversion and benefits meetings; reviews and confirms components of Payroll, Benefits, Risk and Safety, 401(k), co-employment practices, and Human Resources in a consultative manner with the Key Client contact(s). Ensure understanding of the co-employment relationship.

Initiates and implements the products and services as outlined in the contract. Analyzes complex requirements for Payroll, Benefits, Human Resource policies and procedures, and related financial accounting information. Sets up the client in TotalSource systems.

Benefit Administration: Reviews original benefit elections in sales process and consults with client regarding any desired changes, discusses health care compliance, and any qualification rules related to the rapidly changing healthcare environment. Configure benefit administration tools based on client benefit elections (plans, contributions, etc). Responsible for auditing all paperwork and systems during to ensure a substantially error-free delivery of plans and services. Facilitates employee orientations, including the ancillary new hire agreements/forms and all selected benefit products. Conducts presentations of benefit plans, exercises in-depth knowledge of plans, geographic nuances, and market experiences in open market. Drives benefit enrollment and ensures receipt of benefit group ID card.

Project Management: Manages the completion of tasks and provides timely and accurate input on project status to the Client, Benefits, 401(k), Division Implementation, HR, Payroll, and Sales. Audits and resolves any issues related to client paperwork and systems during the conversion period through closure. Ensures benefits enrollment deadlines are met; payroll is set up (and run twice) and all products/services are set up correctly before transitioning the client to service. Utilizes resources (e.g., Legal, Human Resources) but facilitates issues to closure to ensure maintained client satisfaction.

Client Management: The IS/IC owns the client relationship during the initial relationship with client. Manages client expectations, overcomes configuration and compliance issues, delivers messaging, addresses billing issues, and drives the reasons they bought PEO. They also owe the results of the implementation survey/client satisfaction. They are the first impressions of our service business and accountable for 1st year retention.

Preferred Qualifications:

Communication Skills: Uses effective communication skills to consult with clients.

Presentation Skills: Communicates with client and employees at all levels professionally and effectively.

Problem Analysis/Resolution/Negotiation: Gathers information necessary to make decisions and implement actions. Anticipates, identifies, eliminates, and resolves problems in a timely manner.

Conducts an in-depth analysis of the client's requirements and specifications to determine the appropriate course of action.

Teamwork: Partners with fellow associates, supervisors, and departments; contributes and exchanges knowledge and skills to meet group needs and goals; participates in resolving issues.

Customer Focus: Demonstrates a strong focus on customer service.

Project Management: Accomplishes project requirements by monitoring results, controlling resources, and modifying project plan. Overcomes unforeseen obstacles/barriers.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to, major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401(k).

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service and workforce management expert to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN, with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best-in-class place to work.

BCforward is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

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