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Security Specialist

2 months ago


Kingman Arizona, United States Community Medical Services Full time
About the Role

Community Medical Services is seeking a highly skilled Security Specialist - Client Liaison to promote a positive, safe, and secure recovery environment for patients recovering from addictions to opioids and other illicit substances.

Key Responsibilities
  • Patrol clinic and clinic grounds to ensure the safety of employees, clients, and visitors.
  • Engage with clients to provide notice of rule infractions or violations and provide support to ensure violations are not repeated.
  • Take initiative to ensure cleanliness of the grounds and notify leadership of maintenance needs.
  • Anticipate potential client issues and provide support for and redirection of unwanted behavior.
  • Engage escalated clients using verbal de-escalation techniques and encourage them to speak with their counselor or engage in other support services as needed.
  • Notify appropriate emergency personnel, police, or fire departments in cases of emergency.
  • Submit daily reports of irregularities, including equipment or property damage, theft, the presence of unauthorized persons, or unusual occurrences.
Requirements
  • High school diploma or equivalent required.
  • Previous safety, law enforcement, security, or customer service experience preferred.
  • Experience with substance use disorders preferred, but not required.
  • Excellent communication skills, including ability to respond to clients with patience, objectivity, and a non-judgmental attitude.