Store Operations Manager

4 weeks ago


Bedford, New Hampshire, United States Staples Full time
Job Summary

We are seeking a highly skilled Store Operations Manager to lead our sales and services team in delivering exceptional customer experiences and driving business growth. As a key member of our retail team, you will be responsible for ensuring the store is ready for business, driving sales, and providing total solutions to meet customer needs.

Key Responsibilities:

  • Lead a high-performing team focused on providing an exceptional store experience, consultative selling, and driving conversions.
  • Develop and implement sales and services strategies to drive business growth and improve customer satisfaction.
  • Manage and coach a team in a customer-centric, solutions-based environment.
  • Ensure the store culture embodies Staples values and its commitment to the community.
  • Develop and implement operational plans to drive sales, services, and customer engagement.

Requirements:

  • 2+ years managing a sales team in a retail or services industry.
  • Experience managing and coaching a team in a customer-centric, solutions-based environment.
  • Strong communication, organization, planning, and adaptability to changing business priorities.
  • Ability to engage and speak to customers and understand their needs.
  • Ability to work cooperatively in a high-paced and sometimes stressful environment.

Preferred Qualifications:

  • Experience using financial metrics to track sales progress to drive profitable sales and margins.
  • Ability to network and engage with the community.

What We Offer:

  • Full-time hours, generous paid time off, career development program, and weekly pay.
  • Bonus plan eligible.
  • Compensation is based on qualifications and experience.
  • 401(k) with company match.
  • Full medical, dental, and vision insurance.
  • Associate discounts on in-store and online merchandise, services, and warranty plans.
  • Discounts at hundreds of retailers, restaurants, and more.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.



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