Senior Customer Experience Partner

3 days ago


Florham Park, New Jersey, United States A.P. Møller - Maersk AS Full time
About the Role

We are seeking a highly skilled and experienced Senior Customer Experience Partner to join our team at A.P. Møller - Maersk A/S. As a Senior Customer Experience Partner, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic partnerships and customer-centric initiatives.

Key Responsibilities
  • Develop and execute customer experience strategies to drive business growth and customer satisfaction
  • Build and maintain strong relationships with key customers and stakeholders
  • Collaborate with cross-functional teams to identify and prioritize customer needs and opportunities
  • Design and implement customer experience initiatives to drive business results and customer satisfaction
  • Monitor and analyze customer feedback and sentiment to inform business decisions
  • Develop and maintain customer experience metrics and reporting to measure business performance
Requirements
  • 3-5 years of experience in customer experience, sales, or marketing
  • Proven track record of delivering customer experience initiatives and driving business growth
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong analytical and problem-solving skills
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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