Veterinary Assistant

4 days ago

New York, New York, United States SonicJobs Full time
About the Role

We are seeking a highly skilled and compassionate Veterinary Assistant to join our team at the Adoption Center. As a key member of our medical team, you will play a vital role in providing exceptional care to animals in need.

Responsibilities
  • Nursing Care and Veterinary Support
    • Provide high-quality patient care, utilizing knowledge of veterinary medical concepts and terminology.
    • Observe animals for signs of illness, injury, or poor welfare, and document and communicate this information to colleagues.
    • Ensure accurate and timely data entry to animals' medical records.
    • Prepare samples for submission to laboratories and follow up as needed.
    • Treat animals, colleagues, and volunteers with care and respect.
    • Handle and restrain animals for medical procedures, utilizing the least-restraint and lowest-stress techniques possible.
    • Support sedated examinations and other minor procedures, including handling for injections, providing assistance to licensed veterinary technicians and veterinarians during the process, and monitoring during recovery.
    • Maintain an efficient flow of animals through the shelter.
    • Feed and medicate patients following veterinarian instructions and standard operating procedures.
    • Coach and support direct care staff to best meet the medical needs of the animals in our care.
    • Assist with and/or perform humane euthanasia under the supervision of staff veterinarians.
    • Assist in the preparation of health certificates and copying of medical records.
    • Identify animals in need of grooming, including those with matted or soiled coats, and request or complete bathing and grooming procedures as needed.
    • Transport animals and their medical records within ASPCA departments for necessary care.
    • Update animals' statuses in Adoption Center electronic medical records when necessary.
    • Understand multiple modalities of electronic or written medical records, or invoices, to articulate animal medical needs or concerns.
    • Competently and compassionately explain information veterinarians have documented about an animal's condition to other Adoption Center staff members, volunteers, foster caregivers, and adopters.
    • Be an active member of the Medical Team on daily Medical-Behavior-Sheltering (MBS) rounds and in staff meetings and trainings.
  • Housekeeping and Maintenance
    • Ensure animals are kept in comfortable and sanitary conditions.
    • Ensure exam rooms and medical staff work areas are kept clean and orderly and are stocked and ready for use.
    • Make certain the entire Adoption Center is kept extremely clean throughout the day.
    • Clean and disinfect kennels, equipment, and facility while utilizing appropriate personal protective equipment.
    • Follow all departmental personal protective equipment and cleaning protocols.
    • Work in compliance with Occupational Safety and Health Administration policies and requirements.
    • Assist in keeping supplies stocked by noting when supplies are running low, taking inventory, and stocking supplies as needed.
    • Advise Supervisor of any conditions that are unsafe, including unrecognized hazards or infractions of safety rules.
    Requirements
    • Knowledge of basic animal care, handling, and disease recognition.
    • Familiarity with veterinary hospital protocols and procedures.
    • Able to understand and communicate using veterinary medical terminology.
    • Able to provide appropriate care and handling for sick, injured, fearful, fractious, and/or aggressive cats and dogs.
    • Experience and knowledge of low-stress animal handling and restraint techniques.
    • Possess customer service skills to interact with fosters and adopters.
    • Able to quickly adjust focus and shift priorities based on Adoption Center and patient needs.
    • Strong organizational skills and a high level of attention to detail.
    • Able to maintain open mind regarding changes and be willing to learn, implement, and teach new protocols.
    • Ensure and maintain high-quality standard of care, work ethic, and performance.
    • Work efficiently and calmly under challenging conditions.
    • Communicate with team members successfully and courteously during in-person, phone, and email conversations.
    • Exhibit professionalism with stressful, time-sensitive, and urgent situations.
    • Basic computer skills, including Excel, Microsoft Office, and email.
    • Familiarity with PetPoint or other shelter software systems a plus.
    • Able to lift up to 40 pounds, walk, bend, stand, and reach constantly throughout at least a minimum 8-hour work day.

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