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Patient Care Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a key member of our front office staff, you will play a vital role in ensuring a seamless patient experience from initial contact to departure.
Key Responsibilities- Patient Greeting and Registration: Greet patients in a friendly and professional manner, register new patients, and verify patient information for existing patients.
- Pre-Visit Planning: Complete pre-visit planning, including contacting patients for updated insurance information, verifying insurance, and updating patient records.
- Administrative Support: Provide administrative support to ensure a smooth patient visit, including collecting co-pays, processing billing, and maintaining a clutter-free and organized front office.
- Communication and Liaison: Answer inbound calls to schedule patients, act as a liaison to clinical staff for patient questions, and complete outbound calls to schedule appointments.
- Confidentiality and HIPAA Compliance: Maintain confidentiality and adhere to HIPAA guidelines at all times.
- Education and Experience: High School Diploma or equivalent, with strong computer skills and experience in a business office or clinical environment.
- Customer Service Skills: Provide excellent customer service to patients, with the ability to actively listen and respond appropriately.
- Communication and Teamwork: Work effectively in a team environment, with strong communication and interpersonal skills.
- Competitive Salary: $19-$23 per hour
- Health Insurance: Comprehensive health insurance plan options for you and your dependents
- Dental and Vision Insurance: Dental and vision insurance for you and your qualified dependents
- 401(k) Plan: Eligible for 401(k) plan with a 4% match that vests immediately
- PTO Accrual: Accrue paid time off
