Customer Service Representative
1 week ago
**Job Summary**
Wintrust Financial is seeking a highly skilled and customer-focused Teller to join our team in Logan Square. As a Teller, you will be responsible for providing exceptional customer service, processing financial transactions, and promoting our banking services.
Key Responsibilities:
- Process a variety of financial transactions, including check cashing, withdrawals, deposits, and loan payments
- Operate a teller drawer to serve customers and bank personnel in the lobby or drive-up
- Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel
- Develop skills to recognize potential fraud and report to management as necessary
- Comply with all department, bank, and regulatory policies and procedures
Requirements:
- Minimum 6 months of experience in cash handling or customer service
- High school degree or equivalent
- Travel between branches may be necessary
- Must be available to work all shifts, including Saturdays
- Must be able to lift 30 lbs
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Accidental death and dismemberment
- Short-term and long-term Disability Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Traditional and Roth 401(k) with company match
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan at 5% discount
- Critical Illness Insurance
- Accident Insurance
- Transportation and Commuting Benefits
- Banking Benefits
- Pet Insurance
Equal Opportunity Employer:
Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran or any other characteristic protected by law.
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