Human Resources Coordinator

5 days ago

Orlando Florida, United States Wyndham Grand Orlando Resort Bonnet Creek Full time
About Us

Wyndham Grand Orlando Resort Bonnet Creek is a premier resort destination, boasting 62 acres of family-friendly fun and relaxation. As one of the top five resorts in Orlando, we offer a tranquil escape for our guests, complete with a picturesque 10-acre lake, walking paths, five pools, two lazy rivers, miniature golf, and shuttle transportation to nearby theme parks.

Our team of associates is dedicated to providing exceptional service and creating unforgettable experiences for our guests. As a Human Resources Coordinator, you will play a vital role in supporting our team's success and ensuring that our resort remains a top destination for families and travelers alike.

Job Summary

The Human Resources Coordinator is responsible for conducting day-to-day operations of the Human Resources department, including greeting internal and external guests, administering company benefits programs, and assisting with associate relations events and recognition. This role requires strong interpersonal and communication skills, as well as the ability to maintain confidentiality and ensure adherence to company policies and procedures.

Key Responsibilities
  • Welcome and assist associates with requests and information in a timely and professional manner.
  • Answer associate questions and address concerns in a prompt and respectful manner.
  • Assist in the recruiting, screening, and interviewing process for all management and non-management hotel positions.
  • Schedule interviews and process related paperwork.
  • Conduct new associate orientations and ensure a smooth onboarding process.
  • Create and update Human Resources bulletin boards and other posting locations as needed.
  • Assist with payroll processing and distribute paychecks as required.
  • Maintain accurate and updated department and associate files.
  • Explain elements of various benefits to associates and assist with enrollment and claims processing.
  • Assist with associate relations events and recognition, such as the Associate of the Month program and Associate Anniversary Awards program.
  • Process benefits enrollments and other functions electronically, as required.
  • Monitor and update job requisitions as needed.
  • Communicate hotel job openings internally and externally, via bulletin board postings, telephone, and other means.
  • Coordinate all pre-selection activities, including drug testing, reference checks, and other requirements.
  • Process all transfer requests in a timely manner.
  • Respond to all interviewed applicants via telephone or letter within the required time frame.
  • Assist the Director of Human Resources or Human Resources Manager in achieving goals and objectives as identified in the hotel's annual Affirmative Action Plan (AAP).
  • Control the administration of wages and benefits to ensure accurate and equitable application.
  • Prepare correspondence and memos as needed.
  • Maintain applicant flow log/data.
  • Ensure all new hires and existing associates possess proper employment eligibility verifications.
  • Comply with attendance rules and be available to work on a regular basis.
Qualifications
  • High School Diploma or equivalent required; Bachelor's Degree preferred.
  • 1 year of Hospitality experience within the hotel industry.
  • Bilingual - Spanish.
  • Experience in positions as HR Coordinator, or front desk roles that have provided exposure to hotel operations and guest services.
  • Knowledge of various hotel departments and how they function, including front desk, housekeeping, food and beverage, and event planning.
  • Strong interpersonal and communication skills.
  • Leadership skills to motivate and develop staff and ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Ability to handle sensitive information with discretion.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills.
  • Ability to adapt communication style to suit different audiences.
Benefits

Wyndham Grand Orlando Resort Bonnet Creek is committed to providing a comprehensive benefit program that offers you choices for your physical, mental, and financial wellness. Our benefits package includes:

  • Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield.
  • Vision insurance programs through EyeMed.
  • Vacation, Sick, and Vacation programs for time off.
  • Pet insurance through the ASPCA.
  • Supplemental, Spousal, and Child Life insurance.
  • Short and Long-Term Disability plans.
  • 401(k) Savings Plan with matching funds.
  • Discounts through our 'YouDecide' and Hotel Room Discount programs.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Wyndham Grand Orlando Resort Bonnet Creek is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

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