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Marketing Support Specialist

2 months ago


Hamtramck, Michigan, United States Boundlesspromotions Full time

Company Overview:
Boundless Promotions is a dynamic marketing firm dedicated to delivering outstanding customer service. We pride ourselves on offering financial incentives and promotions based on individual performance.


Position Summary:
We are embarking on an exciting expansion and are seeking enthusiastic ENTRY LEVEL management trainees who can bring innovative ideas to our team.


What We Offer:
We provide competitive compensation, and all positions are entry-level, making them perfect for recent graduates or those seeking a career transition.


Immediate Start Required:
We value comprehensive training, so NO EXPERIENCE IS NECESSARY. All team members will receive FULL TRAINING with all necessary resources provided. Be prepared to learn about Sales, Promotions, and Marketing.


Key Responsibilities:
1. Address customer inquiries and resolve complaints.
2. Provide detailed information regarding our products and services.
3. Troubleshoot and address product-related issues.
4. Maintain and update customer records based on interactions.
5. Develop and sustain a knowledge base of our evolving offerings.
6. Assist customers in person with billing and equipment inquiries.
7. Manage new customer acquisitions and assess potential clients.


Qualifications:
1. Previous experience in customer service, sales, or related fields is preferred.
2. Strong ability to build rapport with clients.
3. Excellent prioritization and multitasking skills.
4. Positive and professional attitude.
5. Exceptional written and verbal communication abilities.