Automotive Service Coordinator

3 weeks ago


Navy Yard City, Washington, United States Matrix Ventures Full time

About the Role:

We are seeking a highly organized and customer-focused Service Assistant to join our team at Matrix Ventures. As a Service Assistant, you will play a vital role in supporting our service and sales teams with administrative tasks, ensuring a seamless customer experience.

Key Responsibilities:

  • Provide exceptional customer service, greeting and assisting clients with their inquiries and needs.
  • Act as a liaison between customers and internal departments, ensuring effective communication and resolution of issues.
  • Coordinate and schedule customer appointments, ensuring timely and efficient service delivery.
  • Offer administrative support, including answering phones, scheduling, cash handling, and mail processing.

Requirements:

  • Completed commercial apprenticeship with relevant work experience.
  • Ideally, some experience in the automotive industry.
  • Independent and customer-oriented work ethic.
  • Strong communication skills.
  • Professional and friendly demeanor.

What We Offer:

  • A diverse and responsible role in a dynamic organization.
  • A modern and well-equipped workplace.
  • Opportunities for development and further education.
  • Competitive compensation and benefits.


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