Automotive Service Coordinator
3 weeks ago
About the Role:
We are seeking a highly organized and customer-focused Service Assistant to join our team at Matrix Ventures. As a Service Assistant, you will play a vital role in supporting our service and sales teams with administrative tasks, ensuring a seamless customer experience.
Key Responsibilities:
- Provide exceptional customer service, greeting and assisting clients with their inquiries and needs.
- Act as a liaison between customers and internal departments, ensuring effective communication and resolution of issues.
- Coordinate and schedule customer appointments, ensuring timely and efficient service delivery.
- Offer administrative support, including answering phones, scheduling, cash handling, and mail processing.
Requirements:
- Completed commercial apprenticeship with relevant work experience.
- Ideally, some experience in the automotive industry.
- Independent and customer-oriented work ethic.
- Strong communication skills.
- Professional and friendly demeanor.
What We Offer:
- A diverse and responsible role in a dynamic organization.
- A modern and well-equipped workplace.
- Opportunities for development and further education.
- Competitive compensation and benefits.
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