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Clinical Operations Coordinator

2 months ago

Scarborough, Maine, United States New England Cancer Specialists Full time
Job Summary

New England Cancer Specialists is seeking a highly skilled Patient Care Coordinator to join our team in the Scarborough office. As a key member of our clinical operations team, you will be responsible for scheduling and coordinating patient appointments, managing provider schedules, and ensuring seamless communication with patients and staff.

Key Responsibilities
  • Schedule patient appointments and procedures, ensuring timely and efficient coordination with providers and staff.
  • Manage provider schedules, calendars, and electronic medical records to ensure accurate and up-to-date information.
  • Communicate effectively with patients, families, and healthcare providers to ensure clear understanding of treatment plans and schedules.
  • Resolve appointment conflicts and scheduling issues in a timely and professional manner.
  • Assist with training new staff members and provide support during peak periods, vacations, and illnesses.
  • Maintain confidentiality and handle sensitive patient information with discretion.
Requirements
  • High school diploma or equivalent required; medical assistant or medical secretary certification preferred.
  • Minimum one year of experience in a healthcare setting, preferably in oncology.
  • Exceptional customer service skills and ability to work effectively in a team environment.
  • Knowledge of medical terminology and electronic medical record systems.
Benefits

New England Cancer Specialists offers a competitive compensation package, including medical, dental, and vision insurance, as well as short-term and long-term disability insurance. Additional benefits include tuition reimbursement, paid time off, and 10 company-paid holidays.