Reservation Coordinator
4 weeks ago
U-Haul is seeking a skilled Reservation Agent to support our team in providing exceptional customer service and ensuring efficient equipment placement and distribution. As a key member of our team, you will be responsible for assisting customers, field team members, and U-Haul dealerships with reservation management and equipment placement. Your primary focus will be on supporting the Traffic Control Manager in achieving our goals.
Key Responsibilities:
- Assist with customer calls and provide support to field team members and U-Haul dealerships.
- Help direct incoming customers' equipment to areas based on customer demand and productivity status.
- Review reports to aid in effective placement of equipment and customer reservations.
- Assist with the Company's U-Box portable storage product.
Requirements:
- High school diploma or equivalent.
- Working knowledge of office equipment and software.
- Proficient in customer service, time management, and multitasking.
What We Offer:
- Career stability.
- Opportunities for advancement.
- Mindset App Reimbursement.
- Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance.
- MetLaw Legal program.
- MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan.
- Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Dental & Vision Plans.
- Business travel insurance.
- You Matter EAP.
- LifeLock Identity Theft Protection.
- Critical Illness/Group Accident Insurance.
- Dave Ramsey's SmartDollar Program.
U-Haul is an Equal Opportunity Employer:
U-Haul Holding Company, and its family of companies, continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020, as part of our commitment to a healthy work environment for our team.
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