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Restoration Project Operations Manager
2 months ago
Position Available: Restoration Project Operations Manager
Company Overview: Rainbow International is a leader in emergency cleanup and restoration services. We are dedicated to responding swiftly to emergency situations to minimize damage and restore properties to their original condition. Our focus is on preservation and restoration, aiming to limit losses from fire, smoke, water, and storm damage.
Job Summary: We are currently seeking experienced Restoration Project Operations Managers to oversee and manage restoration projects. As a vital part of our 24/7 operations, you will be included in an on-call rotation to address emergencies and supervise ongoing projects.
Key Responsibilities:
- Lead and manage the entire project lifecycle from initiation to completion.
- Define project scope, objectives, and deliverables that align with business goals in collaboration with senior leadership.
- Communicate project expectations clearly and promptly to team members and clients.
- Estimate necessary resources and participants to meet project objectives.
- Continuously manage project expectations with team members and stakeholders.
- Delegate tasks and responsibilities effectively among team members.
- Identify and resolve conflicts and issues within the project team.
- Manage project dependencies and critical paths.
- Plan and schedule project timelines and milestones using appropriate tools.
- Monitor project milestones and deliverables closely.
- Proactively manage changes in project scope, identify potential crises, and develop contingency plans.
- Coach, mentor, and motivate project team members and contractors, fostering accountability for their assigned tasks.
- Build and nurture essential business relationships critical to project success.
Qualifications:
- A minimum of 4 years of experience in project management within the emergency services restoration and reconstruction sector.
- Proven experience in a project management role, encompassing all aspects of process development and execution.
- Possession of IICRC certifications.
- Thorough knowledge of Xactimate Estimating Software.
- Familiarity with smart devices and laptops is preferred.
- Demonstrated experience in managing personnel effectively.
- Ability to work independently as well as collaboratively in a team-oriented environment.
- Strong analytical and problem-solving skills to manage multiple priorities and timelines.
- Excellent written and verbal communication, interpersonal, and negotiation skills.
At Rainbow International Restoration, we are committed to helping families recover when disaster strikes, transforming damaged properties back into homes. We seek qualified individuals who are passionate about making a difference in our customers' lives.