HR Operations Specialist
3 days ago
Job Summary: As an HR Operations Specialist at Costa Mesa Marriott, you will play a critical role in conducting day-to-day operations of the Human Resources department. This includes greeting internal and external guests, administering company benefits programs, conducting enrollments, answering questions, and troubleshooting problems.
Key Responsibilities:
- Assist associates with requests and/or information, answer questions, and address concerns in a timely manner.
- Participate in recruiting, screening, and interviewing for all management and non-management hotel positions, assisting the Human Resources Director or Manager in directing and instructing management staff in effective recruiting and interviewing techniques.
- Create and update Human Resources bulletin boards and posting locations as needed.
- Distribute paychecks as required.
- Maintain accurate and updated department and associate files.
- Explain elements of various benefits to associates, assist with enrollment and claims processing.
- Assist with associate relations events and recognition, such as the Associate of the Month program and Associate Anniversary Awards program.
- Process benefits enrollments and other functions electronically, monitor and update job requisitions as required.
- Coordinate pre-selection activities, including drug testing, reference checks, and ensure compliance with all Company policies and procedures.
- Process all transfer requests in the required time frame.
- Respond to interviewed applicants via telephone or letter within the required time frame.
- Support the Director of Human Resources or Human Resources Manager in achieving goals and objectives identified in the hotel's annual Affirmative Action Plan (AAP).
- Analyze and apply information retrieved from moderately complex reports, manuals, and/or computer systems to control the administration of wages and benefits.
- Prepare correspondence and memos as needed.
- Maintain applicant flow log/data.
- Ensure all new hires and existing associates possess proper employment eligibility verifications.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Qualifications:
- High School Diploma or equivalent required; Bachelor's Degree preferred.
- Hotel experience preferred.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Leadership skills to motivate and develop staff and ensure accomplishment of goals.
- Able to set priorities, plan, organize, and delegate.
- Written communication skills to be concise, well-organized, complete, and clear.
- Ability to work effectively under time constraints and deadlines.
- Effective verbal and written communication skills; ability to adapt communication style to suit different audiences.
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