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Assistant Operations Manager

2 months ago

New Orleans, Louisiana, United States Ports America Full time
Job Summary

We are seeking an experienced Operations Manager to lead our Intermodal Maintenance and Repair (M&R) team at Ports America. The successful candidate will be responsible for ensuring the highest productivity and supervision in the repair operation, providing excellent customer service, and achieving operational and financial goals.

Key Responsibilities
  • Direct activities of mechanics engaged in Maintenance and Repair of Containers, Chassis, and Refrigerated Containers
  • Assist Manager, M&R work group in setting goals and objectives for the operation
  • Direct preparation of daily, weekly, and monthly statistics for productivity and other operational and financial reports
  • Ensure safe, efficient, and cost-effective management of the business, as well as achievement of operational and financial goals and objectives
  • Analyze performance statistics and trends to identify areas for improvement
  • Ensure good communications throughout the workgroup and their group interactions to ensure activities are running smoothly
  • Provide reliable service to customers, ensuring oldest damages are being turned around regularly
  • Monitor productivity levels to ensure an efficient operation
  • Ensure safety, health, and environmental standards are met throughout the operation
  • Ensure daily safety meetings are conducted and attended at both M&R Operation and the PA Operations daily meeting
  • Ensure all accidents/injuries are investigated thoroughly and reviewed with the management team
  • Ensure M&R staff is familiar with company policies, employment and labor law, collective bargaining agreements, and procedures for implementing and maintaining consistent applications
  • Maintain a current and accurate inventory of all equipment, submitting required reports meeting each customer's requirements
  • Ensure all administrative procedures and reports are completed accurately, submitted on time, and to appropriate parties, customers, and other designated personnel
  • Participate in all customer audits conducted at the site level
  • Ensure all management required daily productivity forms are received from mechanics at the end of each work shift, reviewed, and measured for accuracy each day
Requirements
  • High School Diploma or GED
  • 4+ years of Intermodal M&R Equipment experience within the logistics/transportation industry in a managerial capacity, with significant labor relations experience
  • Working knowledge of budget preparation and financial applications, including an understanding of basic accounting, statistics, problem-solving, goal-setting, and business applications
Preferred Qualifications
  • Bachelor's Degree in Maritime, Logistics, Supply Chain, or related discipline
  • Principles of terminal and stevedore operations
  • Thorough knowledge of M&R Equipment repair criteria required by each customer
  • Management of M&R operation, including technical mechanical expertise and labor management
  • Thorough knowledge of union contracts
  • Thorough knowledge of safety and accident prevention