Success Coach

2 days ago

Orange, California, United States Pacific Clinics Full time
Job Summary

The Success Coach is a vital member of the Pacific Clinics team, responsible for providing academic coaching and mentorship to students enrolled in courses offered at the Recovery Education Institute (REI). This role models self-efficacy, self-advocacy, and paraprofessionalism, providing strength-based peer-to-peer support and/or self-help services to students, and encourages them to work with the REI Academic Advisors to set and achieve their educational and vocational goals.

Responsibilities and Duties
  • Utilize lived experience to provide coaching to train, and support students to acquire and achieve life skills, employment readiness, and recovery-centered skills.
  • Develop and facilitate wellness, employment readiness, and recovery-centered workshops and trainings.
  • Collaborate with the REI team to develop policies and procedures concerning lived experience, wellness, and recovery.
  • Deliver student evaluation surveys, gather evaluation data, and measure outcomes.
  • Develop and implement effective strategies to engage students in higher learning and participate in REI's educational and pre-vocational courses.
  • Collaborate with REI academic advisors and faculty members to encourage students to act as self-advocates for researching and accessing educational opportunities within their communities, touring college campuses, and interviewing at and/or applying to the college(s) of their choice.
  • Conduct student recruitment, registration, and retention efforts.
  • Conduct class/workshop orientations for new and continuing students.
  • Encourage and support each student's individual strengths, interests, skills, and talents using a recovery-focused and strength-based approach.
  • Link students to community resources, peer-focused, and peer-run supportive services/programs.
  • Coach and assist students to effectively communicate and address their questions and/or concerns with REI's leadership, academic advisors, faculty instructors, and faculty adjunct members as needed.
  • Deliver pre-approved high-quality educational and employment readiness curriculum trainings to students.
  • Contribute to program and training curriculum development related to recovery and peer-focused services.
  • Regularly attend staff meetings, participate in community outreach, and promote REI's program services in the community.
  • Adhere to all agency and program policies and procedures.
  • Maintain compliance standards in accordance with HIPAA, State, County, and organizational guidelines to ensure client confidentiality, protected health information (PHI), and quality of care.
  • Maintain appropriate standards of professional conduct and ethics in accordance with Pacific Clinics' policies and procedures.
  • Model Pacific Clinics' approach, mission, and core values in all communication and correspondence.
  • Perform other duties as assigned.
Job Specific Competencies
  • Foster an open and inclusive environment for all learners.
  • Flexibility and willingness to adapt to program changes.
  • Proficient in organizing, analyzing, and presenting program and student trends.
  • Teamwork oriented.
  • Attention to detail.
  • Manages multiple priorities.
  • Initiative.
  • Research.
Core Abilities
  • Teamwork oriented.
  • Attention to detail.
  • Maintain self-initiative, reliability, and discipline.
  • Meet deadlines.
  • Maintain standards of confidentiality.
  • Proficiency in digital literacy.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

  • B.A. degree required or minimum of 10 years college-level tutoring experience.
  • Certified as a Medi-Cal Peer Support Specialist preferred but not required.
  • Individual or family member of individual who has lived experience with mental/behavioral health condition or the mental health system preferred.
  • Bilingual proficiency in English and Spanish, Vietnamese, Korean, Farsi, or Arabic preferred.
  • Ability to work effectively with computers and other forms of advanced technology utilized in providing high-quality counseling and instruction.
  • Flexible work schedule to include occasional evenings, weekends, and holidays.
  • Must know or quickly acquire extensive knowledge of local community resources.
  • Class C driver's license, daily access to a car, and proof of valid automobile insurance.

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