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Operations Director

1 month ago

Richardson, Texas, United States Goliath Company Full time
Job Title: Director of Operations

Goliath, a leading international manufacturer and distributor of toys and games, is seeking a highly organized and detail-oriented Director of Operations to join our team in Richardson, TX.

About the Role

The Director of Operations will play a crucial role in driving revenue and maximizing efficiencies across our operations. This includes managing relationships with third-party logistics providers, developing and implementing warehouse management strategies, and overseeing order management processes.

Key Responsibilities
  • Manage 3PL warehouse operations, including contract negotiation, performance evaluation, and issue resolution.
  • Develop and implement warehouse management strategies to optimize inventory levels and order fulfillment.
  • Continuously monitor and improve warehouse operations to enhance efficiency and reduce costs.
  • Organize and manage 3PL inventory audits and cycle counts.
  • Oversee order management processes, ensuring accuracy, efficiency, and on-time delivery.
  • Collaborate with sales, customer service, and operations teams to streamline processes and resolve order-related issues.
  • Work with the S&OP team to ensure promotional pallets/assemblies are fulfilled on time, within customer specifications, and at maximum gross margin.
  • Implement and maintain an effective order tracking system to monitor order status and provide regular updates to stakeholders.
  • Manage logistics operations, including contract negotiation, performance evaluation, and issue resolution.
  • Continuously monitor and improve domestic and import shipping to enhance efficiency and reduce costs.
  • Oversee office management, including procurement of supplies and maintenance of facilities.
  • Lead and develop a high-performing operations team, fostering a culture of accountability, collaboration, and continuous improvement.
  • Set clear performance expectations, provide regular feedback, and support professional growth and development.
Requirements
  • BA, BS, MBA, or equivalent experience.
  • 10+ years of experience in operations, with wholesale or retail experience being a plus.
  • 10+ years of logistics experience, including domestic and import operations.
  • 10+ years of warehouse management experience.
  • Strong communication skills, including written communication.
  • Experience with Microsoft Business Central (Navision) and Jet Reporting is an advantage.
  • Advanced Excel skills preferred.
  • Proven ability to lead and provide steady guidance under tight deadlines.
Benefits
  • 401(k) with company matching.
  • Health, dental, and vision insurance to keep you covered.
  • Life insurance.
  • Flexible spending and health savings accounts to manage your healthcare costs.
  • Paid time off to recharge when you need it.